Healthcare Assistant at Halisi Family Hospital

Role Summary

The role holder assists nurses and doctors in carrying out their duties towards patients, and provides friendly, courteous and reasonable non-medical care in emergency situations, in the ward, theatre, outpatient, hospitality and housekeeping areas.

Duties and Responsibilities

1. Work closely with supervising nurse or doctor for an outstanding client experience Transport/move patients within the hospital via stretcher, wheelchair etc.
2. Provide patient comfort by assisting with routine personal care activities e.g. serve and eat meals, bathe or clean up, dress, use of the toilet etc.
3. Provide patient comfort by assisting patients to safely turn, reposition, get in and out of bed, transfer between beds and wheelchairs, and lift on or off examination tables
4. Listen to patients’ health and service concerns and report the information to supervising nurse or doctor
5. Assist nurses in bed making and ensuring all patients have a clean environment
6. Collect and efficiently deliver clean hospital linen, patient uniforms and staff clothes
7. Assist in the collection and efficient delivery of parcels, specimens, blood products etc.
8. Assist with the physical restraint of combative patients
9. Participate in Infection Control Programs, health talks and soft skills development trainings
10. Competencies Required
11. Excellent customer service skills
12. Compassionate and empathetic to patients of all ages
13. Ability to handle a physically and emotionally demanding workload
14. Effective communication – listening, oral and written
15. Hard working, proactive and self-driven
16. Good interpersonal skills and a team player
17. Highly organized with good time management skills
18. Desire for personal development, improvement and learning.

Requirements

1. KCSE Certificate
2. Diploma / Certificate in Nursing Aid / Nurse Assistant
3. Basic Life Support or First Aid training will be an added advantage
4. At least two (2) years’ experience in a hospital setting as an orderly or care assistant