Job Openings at Halisi Family Hospital

Role Summary

The role holder is responsible for ensuring efficient and effective HR services delivery at the Hospital level and will provide administrative support to the Administrator.

Key Duties and Responsibilities

1. Perform, coordinate and oversee a wide range of administrative tasks centered on helping manage the Administrator’s workload, improving efficiencies and executing business plans.
2. Open and maintain various business files and ensure records are updated regularly and as required.
3. Manage the staff database including regularly updating staff details, addition of new employees, updating monthly and daily locum staff and recording exiting employees.
4. Maintain accurate and complete HR and employee records, while ensuring safety and confidentiality of such records.
5. Participate in the recruitment process for employees by short-listing candidates, scheduling and participating in interviews and communicating with interviewed candidates.
6. Onboarding new employees including contracting, orientation and ensuring alignment with the hiring unit.
7. Handling staff inquiries regarding company employee policies, benefits, and procedures.
8. Engage and assist in handling staff concerns and record comments and suggestions raised to improve staff engagement.
9. Leave management including processing of leave applications and updating of leave balances.
10. Coordinate staff learning and development programs.
11. Ensure the daily operations of the HR department are conducted in accordance with department guidelines and that the operations are completed on time and are of high quality.
12. Establish and maintain a record of all required licenses and coordinate timely renewal process.
13. Prepare and timely submit dynamic reports relating to HR & administrative activities to the Supervisor.
14. Serve and protect the hospital’s image by adhering to professional standards, hospital policies and procedures.
15. Perform any other duties as may be assigned by the Supervisor from time to time.
16. Competencies Required
17. Knowledge of best and current human resource practices and approaches.
18. Broad knowledge and experience in leading practices in organization development, compensation, talent management and development and employee relations.
19. Knowledge of the Kenyan Labour Laws.
20. Good knowledge of core hospital management processes will be an added advantage.
21. Highly ethical, has integrity and observes confidentiality.
22. Excellent interpersonal skills.
23. Exceptional communication skills – listening, oral and written.
24. A team player with strong people management skills (internal and external customers).
25. Attention to detail.
26. Highly organized with good time management skills.
27. Ability to effectively manage multiple stakeholders.
28. Ability to work with minimal supervision.
29. Strong negotiation and persuasion skills.
30. Strong problem solving, conflict resolution and sound judgement skills.
31. Business awareness and a good knowledge of current industry trends.

Requirements

1. Degree in Human Resource Management, Business Administration or other Social Sciences from a recognized institution.
2. Must have partial Certified Human Resource Professional (CHRP) qualification or hold a Higher Diploma in Human Resource Management from a recognized institution.
3. At least three (3) years’ HR experience; experience within the health sector is preferred.
4. A member of Institute of Human Resources Management (IHRM) with a valid practicing license.
5. Advanced knowledge of MS Office Suite (Excel, Word, PowerPoint and Outlook) and Internet.

go to method of application »

Role Summary

The position is responsible for planning, organizing and coordinating all activities in the Hospitality Department while delivering high quality, cost effective and timely provision of housekeeping, catering, laundry, and maintenance and renovations services.

Duties and Responsibilities

1. Ensure the smooth running of the catering (food and beverage), housekeeping and laundry operations.
2. Supervise, train and develop hospitality services staff – housekeepers, maintenance hospital chefs and waiters.
3. Anticipate client needs (internal and external) and respond to concerns, ensuring an outstanding client experience.
4. Negotiate & agree to service agreements and oversee providers of services including fresh produce grocers, housekeeping, security, laundry, hospital linen, waste management, maintenance artisans etc.
5. Supervise the maintenance of a safe, tidy and hygienic working and clinical environment through general cleanliness and implementation of policies and practices.
6. Inspect patients’ rooms, common areas, offices, work stations, waiting areas, procedure rooms and sluice rooms to ensure that standards of cleanliness, 5’s of a quality healthcare environment, infection control and health and safety are upheld.
7. Ensure waste management and disposal as per infection control policy.
8. Ensure hospital linen are frequently cleaned, replenished and repaired when necessary.
9. Ensure adequate housekeeping supplies.
10. Liaise with the Nutritionist and Chefs to develop well balanced menus to meet changing clients’ needs.
11. Ensure high hygiene standards in food preparation and service for zero infection.
12. Ensure provision of timely meals as per the set time schedules.
13. Ensuring portion control and correct pricing for profitability.
14. Estimating food consumption to avoid under/over production to ensure cost efficiency and sales.
15. Maintain inventory and ensure availability of linen, admission supplies, utilities, kitchen cutlery and utensils.
16. Avoid wastage by deploying and using resources optimally and applying stock controls.
17. Ensure regular fumigation in the facility.
18. Ensure proper function of the hospital facilities and utilities through identification of areas requiring attention and timely coordination of maintenance and renovations, artisan and water and sanitation works.
19. Represent the Hospitality Services Department in inter-departmental hospital meetings, including preparing and submitting reports on the operations of the department.
20. Assist in the formulation, review and implementation of relevant policies and procedures.
21. Maintain a record of relevant contracts and licenses and ensure renewal within applicable timelines.
22. Develop comprehensive duty rotas to ensure 24hr coverage of the service units.
23. Competencies Required
24. Excellent customer service skills.
25. Effective communication skills – listening, oral and written.
26. Good interpersonal skills and a team player.
27. Ability to manage team performance.
28. Problem solving, conflict resolution and crisis management skills.
29. Analytical and decision making skills.
30. Attention to detail.
31. Empathetic to patients of all ages.
32. Report writing and presentation skills.
33. Desire for personal development, improvement and learning.

Requirements

1. Degree in Hotel and Hospitality Management or equivalent from a recognized institution.
2. At least three (3) years relevant and all-rounded work experience in both hotel and hospital environments.
3. Hospital experience is an added advantage.
4. Proficiency in MS Office Suite (Excel, Word and PowerPoint) and basic Computer knowledge.

go to method of application »

Role Summary

The role holder assists nurses and doctors in carrying out their duties towards patients, and provides friendly, courteous and reasonable non-medical care in emergency situations, in the ward, theatre, outpatient, hospitality and housekeeping areas.

Duties and Responsibilities

1. Work closely with supervising nurse or doctor for an outstanding client experience Transport/move patients within the hospital via stretcher, wheelchair etc.
2. Provide patient comfort by assisting with routine personal care activities e.g. serve and eat meals, bathe or clean up, dress, use of the toilet etc.
3. Provide patient comfort by assisting patients to safely turn, reposition, get in and out of bed, transfer between beds and wheelchairs, and lift on or off examination tables
4. Listen to patients’ health and service concerns and report the information to supervising nurse or doctor
5. Assist nurses in bed making and ensuring all patients have a clean environment
6. Collect and efficiently deliver clean hospital linen, patient uniforms and staff clothes
7. Assist in the collection and efficient delivery of parcels, specimens, blood products etc.
8. Assist with the physical restraint of combative patients
9. Participate in Infection Control Programs, health talks and soft skills development trainings
10. Competencies Required
11. Excellent customer service skills
12. Compassionate and empathetic to patients of all ages
13. Ability to handle a physically and emotionally demanding workload
14. Effective communication – listening, oral and written
15. Hard working, proactive and self-driven
16. Good interpersonal skills and a team player
17. Highly organized with good time management skills
18. Desire for personal development, improvement and learning.

Requirements

1. KCSE Certificate
2. Diploma / Certificate in Nursing Aid / Nurse Assistant
3. Basic Life Support or First Aid training will be an added advantage
4. At least two (2) years’ experience in a hospital setting as an orderly or care assistant