Hospitality Officer I at Machakos County Public Service Board

Job Reference No. - MCPSB/12/2022/007

Duties and Responsibilities

• Coordination of training of staff working under him/her
• carrying out training needs assessments yearly
• developing standard operating procedures
• enforcing the use of standard operating procedures
• continuous monitoring of the use of standard operating procedures
• ensuring smooth inter-sectional relations; and 
• ensuring training projections are done annually.

Requirements for Appointment 

• Bachelors degree in either Hotel and Catering Management or Hotel and Hospitality  Management or its equivalent qualification from a recognized institution; and certificate in computer applications.
• served satisfactorily in the grade of Hospitality Officer II/Head House  keeper/Chef/Head Waiter for a period of not less than three (3) years;
• certificate lasting not less than one (1) year in any of the following disciplines; Food Production, Food and Beverage Service and Sales, Housekeeping and Laundry or  equivalent qualification from a recognized institution;
• attended Supervisory Development or Management Skills Development course  from a recognized institution;
• attended an induction course lasting not less than one (1) month; and
• demonstrated ability and merit as reflected in work performance and results