Hotel & Conference Manager at Technical University of Mombasa

Vacancy No: Manager TUMEL/H&CM/004/11/2021

Reporting to: Managing Director

Professional Requirements and Qualifications

• Degree in Business Administration, Hospitality Management or relevant field
• Must have a minimum of 2 years experience in a similar role
• Proven experience as Hotel Manager or relevant role
• Fluency in English
• Knowledge of other languages is a big plus
• Excellent knowledge of MS Office
• Excellent customer service skills
• Great decision making and problems solving skills
• Ability to motivate staff
• Must have experience in managing or re-positioning a hotel with clear track record will be preferred
• Must have experience in overseeing budgets and resources
• Must have experience in selecting and managing industry vendors
• Must have strong leadership skills and ability to manage teams
• Must be a go getter and self-starter.

Duties and Responsibilities

1. Plan, implement and manage overall hotel daily operations
2. Conduct hotel budgeting and financial planning
3. Plan and organize hotel activities to drive sales
4. Manage and monitor hotel expenses
5. Manage and track hotel inventory
6. Plan and implement marketing campaigns with marketing teams
7. Build and maintain strong relationships with visitors and clients
8. Build relationships with vendors
9. Suggest and implement new ideas

Determine KPIs

1. Track KPIs and produce reports
2. Hire and onboard new hotel staff
3. Evaluate staff performance
4. Ensure safety and adherence to rules and regulations
5. Prepare and manage schedules and shifts
6. Carry out other duties and responsibilities as may be assigned from time to time

A consolidated salary that will include but not limited to House and Commuter Allowance, is tabulated below and shall be subjected to all statutory deductions