Housekeeper at Safari Beach Hotel

Reports to :  OPERATIONS COORDINATOR

Salary          : COMPETITIVE

Oversees     :  Room Stewards, Cleaners and Laundry Attendants

Job Description

Safari Beach Hotel in Diani, South Coast is looking to recruit a mature, competent and experienced Housekeeper able to organize his team and implement benchmarked standards to ensure hygiene is maintained in the Hotel Facilities.

 Visit our website for more information: https://safaribeachdiani.co.ke

Responsibilities include

• Offer administrative support by resource planning, staff attendance reporting, allocating staff duties and discipline management.
• Implement room/cleaning checklists to facilitate guest room/ facility inspection after cleaning.
• To resolve guest room complaints and escalate to relevant department for corrective action.
• To maintain housekeeping supplies and inventory by minimizing wastage.
• To consistently liaise with the reception to confirm booked rooms, check outs, day occupancies and ready to sell rooms.
• Make timely requisitions for purchase of all housekeeping supplies and linen.
• Reports and safeguards lost & found property in line with Company procedures.
• Maintains proper housekeeping reports and ledgers and circulates the same to the relevant departments.
• Performs daily room checks to maintain rooming standards and follow up on repairs where needed.
• Represent the housekeeping department at the management meetings.
• Continuously trains staff and keeps in the know on changing trends in the Hotel Industry.

Qualifications

1. A minimum 3 years Managerial / leadership posting in a busy hospitality establishment.
2. A Degree/s Diploma in Housekeeping & Laundry Techniques or its equivalent, from a recognized institution.
3. Computer literacy i.e.  MS Office Suite
4. Highly organized and able to delegate /multi task.
5. Able to effectively communicate both verbally and in writing
6. Exceptional attention to detail.
7. Strong people management skills.