Housekeeping Manager at Kenyatta International Convention Centre

JOB GRADE KICC 3

REF: KICC/EHK/2019

The Housekeeping Manager reports to the Director Operations and is responsible for cleanliness, aesthetic of rooms, public area, room set up, decoration, back areas and surrounding at the Convention Centre and asset management.

Responsibilities

Duties and responsibilities at this level will entail;

• Oversee and direct the cleaning activities for the Corporation.
• Order cleaning materials and new items are to ensure that the workers have the proper tools to perform their job duties.
• Inform workers about the procedures and policies that have to be followed while cleaning rooms.
• Approval of department’s expenditure.
• Development and approval of budgets and expenses.
• Plans the work of subordinates, monitors and evaluates their performance.
• Responsible for physical assets assigned by the institution.
• Ensure standards in room set up are implemented and maintained.
• Ensure proper scheduling of the departments, keeping in mind the forecast and daily events.
• Oversees duties of Assistant Housekeeper, Supervisors and Room Stewards.
• Management and coordination of outsourced cleaning and landscaping service providers.
• Ensure modern methods, techniques and materials are used to promote efficiency and effectiveness in provision of housekeeping services.

Qualifications

For appointment to this grade, an officer must have:-

• Master’s Degree in any of the following discipline: Hospitality Management, Hotel Management or any equivalent qualifications from a recognized institution.
• Bachelor degree in any of the following disciplines: – Hospitality Management, Hotel Management any equivalent qualifications from a recognized institution.
• A minimum period of eight (8) years relevant work experience three (3) of which should have been at the level of senior officer.
• Management course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.
• Demonstrated professional competence in Hotel or Housekeeping management work.
• Good communication and interpersonal skills.
• Fulfilling the requirements of Chapter Six of the Constitution.