Housekeeping Manager at The Kenyatta International Convention Centre (KICC)

Ref: kicc/HKM/2024        

The Housekeeping Manager is responsible

Duties and responsibilities

• Oversee and direct the cleaning activities for the Corporation.
• Order cleaning materials and new items.
• To ensure that workers have the proper tools to perform their duties.
• Inform workers about the procedures and policies that have to be followed while cleaning rooms.
• Approval of department’s expenditure.
• Development and approval of budgets and expenses.
• Plans the work of subordinates, monitors and evaluates their performance.
• Responsible for physical assets assigned by the institution.
• Ensure standards in room set up are implemented and maintained.
• Ensure proper scheduling of the departments, keeping in mind the forecast and daily events.
• Oversees duties of Principal Housekeeper, Supervisors and Housekeepers.
• Management and coordination of outsourced cleaning and landscaping service providers.
• Ensure modern methods, techniques and materials are used to promote efficiency and effectiveness in provision of housekeeping services.

Person Specification

For appointment to this grade, an officer must have;

• Master’s Degree in any of the following discipline: Hospitality Management, Hotel Management or any equivalent qualifications from a recognized institution.
• Bachelor degree in any of the following disciplines: - Hospitality Management, Hotel Management or any equivalent qualifications from a recognized institution.
• A minimum period of eight (8) years relevant work experience three (3) of which should have been at the level of senior officer.
• Management course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.
• Demonstrated professional competence in Hotel or Housekeeping Management work.
• Good communication and interpersonal skills.
• Fulfilling the requirements of Chapter Six of the Constitution.