Clean assigned rooms thoroughly and efficiently, following all safety and security procedures.
Clean guest rooms and bathrooms, make beds, and change linens and towels.
Dust furniture, fixtures, and window sills.
Sweep and mop floors.
Remove trash, waste, and room service trays from rooms and corridors.
Ensure bathrooms are fully sanitized, including toilets, showers, sinks, and mirrors.
Restock guest room amenities such as soap, shampoo, stationery, and minibars.
Maintain knowledge of record and stock keeping for all hotel linen and staff uniforms.
Provide a positive experience for guests by maintaining the cleanliness of all guest rooms and public areas.
Handle guest requests or complaints promptly and effectively, or refer them to a supervisor.
Inspect rooms and public areas for maintenance issues or damages and report them immediately.
Work collaboratively with team members and other departments, manage time effectively, and assist with reception duties when needed.
Must be a lady from the age of 27-35years.
Possess a KCSE Certificate and preferably a Diploma in Housekeeping. Have a minimum of 2 to 3 years of experience.
Be physically fit and able to stand, walk, and bend for extended periods. Possess a strong attention to detail to ensure rooms meet high standards of cleanliness.
Have effective time management skills.
Possess good verbal communication skills for professional interaction with guests.
Be a person of integrity and flexibility.
Be willing to work flexible hours, including weekends, evenings, and holidays.
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