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  • Posted: Mar 8, 2021
    Deadline: Mar 12, 2021
  • The Gelian Hotel, Situated in Machakos County, Gelian Hotel is elegantly designed with comfort, style and class. The Gelian Hotel is a high-end business hotel located at the center of Machakos Town. Elegant décor, spacious rooms and a professional team ensure that you will have a luxurious and comfortable stay. The hotel is ideally located 5 mi...
    Read more about this company


    Housekeeping Supervisor

    Reports to: Executive Housekeeper

    Responsibilities summary

    • Smooth and organized running of housekeeping according to the Standards set by the management.
    • Works with room stewards to ensure proper room presentation
    • Works with public area attendants to ensure proper public area cleanliness is top notch
    • Keep current on pulse of the guests, constantly seeking opportunities to follow-up on their experience
    • Provide employees with the tools and environment they need to deliver the company experience.
    • Develop and implement strategies and practices that support employee engagement.
    • Coordinate the set-up of guest rooms in accordance with the hotel’s standards
    • Handle guest complaints in rooms
    • Schedules periodic housekeeping staff meetings to ensure correct interpretation of policies and obtain feedback from staff members
    • Arrange for maintenance and repair of equipment and other services
    • Is capable of handling irate customers with a friendly/calm attitude
    • Prioritizes tasks effectively to ensure most important tasks are completed on time
    • Seeks, listens and responds to Guest feedback.
    • Coaches team on how to exceed Guest and staff expectations.
    • Creates a positive team atmosphere among Team Members
    • Any other duties that may be assigned


    • 2 years experience of Experience in 4* Hotel as  an Executive Housekeeper
    • Diploma in Hotel management/ Housekeeping option from accredited collage/University with relevant experience
    • Good communication skills
    • Commitment to professional values and integrity

    Method of Application

    Send your CV, Cover letter and copies of certificates indicating availability and current remuneration not later than 20th March, 2021 to  with subject line being the position applied for.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at Gelian Hotel Machakos
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