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  • Posted: Oct 20, 2021
    Deadline: Not specified
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    This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa's cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa’s cities.
    Read more about this company

     

    HR and Admin Associate, Mombasa

    Your Role

    As HR and Admin Associate, you will be tasked to design and deliver a great employee experience which empowers our employees to do great work and enables the business to scale in Mombasa. Your core deliverables are to manage the employee lifecycle, and providing line managers support to deliver a great internal employee experience.

    You will support the Mombasa based teams with the development and execution of KOKO's human resource process and serve as a business partner for all people-related initiatives and issues.

    What You Will Do

    • Responds quickly and accurately to all employee queries and ultimately providing issue resolution.
    • Interpret and communicate effectively as a subject matter expert in HR policies to employees and acts as a primary information source for them.
    • Escalate and communicate any broken processes in the employee experience. Continuously dives deep to find new ways to improve the employee experience and speed of resolution
    • Maintain, and manage human resource policies, systems, and processes.
    • Verify payroll inputs with 100% accuracy.
    • Maintains accurate, up to date employee records.
    • Ensure the local office complies with government workplace health and safety regulations, manage any work related injury reported at work place in line with the law and company policy
    • Planning and sometimes delivering training, including new staff inductions /on boarding
    • Support line managers on disciplinary processes by ensuring that all disciplinary matters are managed within the provisions of the laws and the company policy
    • Promoting equality and diversity as part of the culture of the organization

    What You Will Bring to KOKO

    • University degree
    • Membership with IHRM
    • 3+ years of experience in Generalist HR experience
    • 2+ years of experience with the back-end of HRIS platforms, such as Bamboo HR, Namely, Workday, or SAP.
    • Proficiency with MS Office tools and HR-related software platforms
    • Analytical ability is greatly desired.
    • A customer service orientation, with a proven ability to manage customer contacts in a fast-paced environment.
    • Proven ability to identify process defects, make recommendations and implement improvements.

    This position is based in Mombasa- local applicants encouraged to Apply

    KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!

    Method of Application

    Interested and qualified? Go to Koko Networks on jobs.lever.co to apply

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