HR Assistant at Watu Credit Limited

HR Assistant is an important role in Watu, which is responsible for providing support to teams in HR related activities and tasks, ensuring compliance with company policies and labor laws, and supporting organizational goals. The role focuses on recruiting, onboarding, employee relations, benefits administration, training, and performance management.

Key Responsibilities:
HR Administration and reporting:

• Prepare HR documentation, contracts, letters, etc. .
• Keep and administer information uploads, changes at HR databases, records, and reports in the company's HRIS.
• Support payroll and benefits administration.
• Prepare reports as requested.

Recruitment and on/off-boarding

• Assist with recruitment activities, such as posting job ads, scheduling interviews.
• Support organizing orientation programs for new hires
• Support in employee separation/exit and clearance process. 
• Seek improvements in process and employee experience through onboarding feedback collections, exit interviews and/or post separation follow ups.

Employee Records Management

• Ensure all relevant documentation is uploaded on the HRIS, in an accurate and timely manner. 
• Leverage employee data to provide HR reports as per business requirements

Employee Relations:

• Act as contact person for teams issue escalations..
• Guide and advise employees on day to day queries as per established policies and practices. 

Compensation and benefits

• Prepare and submit payroll inputs as per company standards.
• Process, in a timely manner, all payroll changes including bank details, deductions and monthly bonuses.

Performance Management

• Support line managers in the development of employee KPI’s.
• Assist line managers in performance review process management,
• Support managers in development and implementation of performance improvement plans.

Compliance & HR Policies

• Advise sensitization programs on new or existing policies. 
• Ensure business operations are in adherence with labour laws and regulations

Learning and Development

• Conduct training needs and analysis across the functions
• Collaborate with HR partners and line managers to plan and organize training sessions.
• Evaluate impact by preparing and conducting feedback sessions, and provide reports on L&D.

Requirements

Education & Certification

• A bachelor’s degree in human resources or a related field.
• At least 3 years’ experience in HR operations.
• Professional certification in HRM.
• HRIS admin or user experience.
• Good understanding of Kenyan labor laws and HR best practices. 
• Proficient in MS Office/Google space and Google Sheets
• High sense of professionalism, integrity and confidentiality