HR Officer – Performance & Staff Management at Human Capital Outsourcing Limited

Responsibilities:

• Implement and monitor the staff performance management system across all departments.   
• Coordinate and track quarterly and annual performance appraisals, ensuring timely completion and documentation.   
• Support line managers in providing feedback, coaching, and developing performance improvement plans (PIPs).   
• Administer staff contract renewals, confirmations, and exit processes in line with company policy.   
• Manage leave and attendance records for confirmed staff, track absenteeism trends, and escalate issues promptly.   
• Provide accurate payroll data on salary adjustments, deductions, overtime, and absenteeism.   
• Handle employee relations, including grievances, conflict resolution, and disciplinary matters.   
• Ensure organizational compliance with HR policies, labor laws, and statutory requirements.   
• Design and implement staff engagement and motivation programs to boost morale and retention.   
• Maintain accurate HR records on performance, attendance, contracts, and disciplinary actions.   
• Prepare and present periodic HR reports on productivity, welfare, and compliance to the Director.

Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.   
• CHRP certification is an added advantage.   
• 2–3 years’ experience in HR operations, performance management, and employee relations.   
• Solid understanding of HR metrics, performance appraisals, and disciplinary processes.   
• Knowledge of Kenyan labor laws and compliance requirements.   
• Experience working with payroll and attendance management systems preferred.   
• Excellent interpersonal, negotiation, and reporting skills.   
• Strong analytical and problem-solving skills.   
• Ability to balance firmness with empathy in staff management.   
• High level of integrity, confidentiality, and professionalism.   
• Excellent conflict resolution and employee engagement abilities.   
• Results-oriented with strong attention to detail.