CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Read more about this company
We are seeking a proactive and highly organized Human Resources and Office Operations professional to oversee all HR functions and ensure smooth day-to-day operations within the company. The HR & Office Operations Manager will manage recruitment, employee relations, performance management, training, compliance, and overall employee experience, while also handling office administration, vendor management, and operational support. The ideal candidate can balance strategic HR planning with hands-on operational execution to support a growing team.
Key Responsibilities
Recruitment & Onboarding
Develop and implement recruitment strategies to attract qualified candidates.
Screen, interview, and hire employees in line with company needs.
Coordinate onboarding processes to ensure smooth integration of new hires.
Employee Relations & Engagement
Serve as the primary point of contact for employee inquiries and concerns.
Promote a positive work environment through engagement initiatives and team-building activities.
Address conflicts and mediate issues between employees as needed.
Performance Management
Develop and implement performance appraisal systems.
Support managers in setting objectives, conducting reviews, and managing employee growth plans.
Provide guidance on promotions, disciplinary actions, and performance improvement plans.
HR Policies & Compliance
Develop, update, and enforce HR policies in accordance with local labor laws and company standards.
Ensure the company complies with statutory requirements (payroll, taxes, employment laws, benefits, etc.)
Maintain accurate HR records and reports.
Payroll & Benefits Administration
Oversee payroll processing in coordination with finance.
Manage employee benefits programs, leaves, and compensation structures.
Advise management on salary reviews and incentive programs.
Office Operations
Oversee day-to-day office operations including supplies, equipment, and facility management.
Coordinate with vendors, service providers, and contractors for office needs.
Ensure smooth functioning of office systems, tools, and administrative processes.
Support management in budgeting, procurement, and expense tracking for operational activities.
Implement processes to improve operational efficiency and employee experience.
Qualifications & Skills:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
3–5 years of proven experience in HR management or a similar role.
Strong understanding of labor laws and HR best practices.
Excellent communication, negotiation, and interpersonal skills.
Ability to handle sensitive situations with discretion and professionalism.
Proficiency in HR software and Microsoft Office suite.