People and Performance Manger at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

• Performance Management- Implemented or managed review systems; familiar with KPIs or balanced scorecards.
• Goal Setting & Tracking- Comfortable with departmental scorecards or project tracking tools.
• Program & Project Management- Coordinated strategic projects ensuring timely delivery.
• HR Business Partnership- Advised business heads on performance or capability building.
• Analytical Thinking- Interprets performance data; prepares dashboards or summaries.
• Stakeholder Management- Worked with senior leadership; mature communicator.
• Change Enablement- Rolled out new systems with departmental buy-in.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• 8–12 years of progressive HR or strategy experience
• 3–5 years of hands-on exposure to performance management or coordination
• Proven cross-functional collaboration with senior management
• Experience implementing systems from scratch
• Exposure to growth-phase organizations
• Bachelor’s degree in HR, Business, or Organizational Development
• MBA / MSc HRM or IHRM–K / CHRP–K certification preferred
• Additional certifications in OKRs, Performance Management, or PMP are advantageous
• HR / Performance: BrighterMonday HR, SeamlessHR, Zoho People, SAP SuccessFactors
• Project Tools: Trello, Asana, Monday.com, ClickUp
• Data Tools: Excel (advanced), Google Sheets, Power BI