Human Resource Officer at Ital Global

About the Client:

Our client is a leading organization in the healthcare sector, dedicated to providing quality and patient-centered medical services. The Human Resource Officer will play a key role in supporting HR operations across various healthcare units by ensuring effective staffing, compliance with Labour and healthcare regulations, and promoting a positive workplace culture. The position requires an individual with strong HR experience and a solid understanding of the unique demands of a healthcare environment.

Duties & Responsibilities

• Act as the first point of contact for all HR-related queries and provide day-to-day HR support to employees and management.
• Maintain accurate and up-to-date employee records, contracts, and HR documentation.
• Support recruitment activities including job posting, shortlisting, scheduling interviews, and onboarding new staff.
• Balance the manpower staffing levels (Permanent, Contract, and Locum Staff) for the respective units to ensure operational efficiency.
• Assist in the implementation of HR policies, procedures, and programs in alignment with company objectives.
• Coordinate employee performance appraisal processes and track performance improvement actions.
• Participate in staff training coordination, employee engagement initiatives, and welfare activities.
• Prepare HR reports, leave summaries, and payroll change documentation for review.
• Ensure compliance with Kenyan labour laws, HR standards, and company policies.
• Support disciplinary and grievance procedures by maintaining confidentiality and professionalism.
• Contribute to the continuous improvement of HR systems and processes.

Qualifications & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• Higher Diploma or CHRP certification is an added advantage.
• Experience in Healthcare sector is preferred
• At least 3 years of progressive experience in an HR function within a busy organization.
• Registered and active member of the Institute of Human Resource Management (IHRM).
• Good knowledge of Kenyan Employment Laws and HR best practices.
• Proficiency in HR information systems and Microsoft Office Suite.
• Strong interpersonal, communication, and problem-solving skills.

Key Competencies

• High level of integrity, confidentiality, and professionalism.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Proactive and solution-oriented approach to HR issues.
• Attention to detail and accuracy in documentation.
• Ability to work both independently and collaboratively in a team environment.
• Sound judgment and decision-making capability.
• Commitment to continuous learning and professional development.