Human Resources and Administration Manager at PalmPay

About the job

Transsnet Payment is a pan-African fintech company currently operating in Kenya, Nigeria, Ghana and expanding to other markets in 2022. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.
We’re looking for an experienced Human Resources/Administrative Manager who is passionate about our mission of driving financial inclusion in Africa.
This role is based in Kamburu Dr, Nairobi, and our ideal candidate should have excellent communication, organization and management ability, including the ability to work and function in a multi-cultural environment and should have experience working in the mobile payments industry to join the local team and provide intuitive and excellent leadership for the HR department. You will be fit for this role if you have the ability to evaluate and analyze complex information and you have a natural desire to organize and manage people; and if you can take charge of coordinating an organization’s administration system and general workflows, supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

Tasks And Responsibilities

• Coordinate all company’s efforts related to administration, recruitment, onboarding, and termination of full-time, part-time, and temporary employees;
• Develop, implement and manage staff performance and professional development plan that aligns with the company’s mission, vision, and objectives and drives high performance;
• Nurture a positive working environment and define employee relations practices necessary to promote a high level of employee morale, engagement, and motivation;
• Create and maintain master HR files; ensure paperwork is complete and compliant with regulatory requirements and company needs;
• Recruiting and training personnel and allocate responsibilities and office space
• Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
• Complete periodic reconciliation of benefits and payroll records and rectify issues in a timely manner;
• Administer HR policies and procedures and periodic updates to employee handbook;
• Assist staff with HR-related questions and issues and provide periodic communication on benefits and related information to employees;
• Implement and manage the company’s recruitment processes;
• Continuously work on developing the most effective and economical recruitment methods and ensure that they align with current and future needs for the company’s human capital;
• Coordinate and manage the external and internal correspondences from Human Resource Department;
• Undertake other activities as delegated by the supervisor;
• Report to the HRBP and other relevant managers and departments
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

Qualification And Skills

• Bachelor’s Degree in Business Administration; Public Administration or a related field; with a specialization in Human Resources Management
• Professional HR qualification certificate is an added advantage;
• Must have a minimum of 5 years of experience working in a similar role;
• Strong analytical and excellent presentation skills;
• Language proficiency in English; and excellent communication (Oral & Written)
• Flexibility, resourcefulness, and a can-do attitude;
• Work collaboratively with colleagues and perform other duties as reasonably required to achieve the goals of the company.