Human Resources Business Partner Specialist (Night Shift) at Teleperformance Kenya

Responsibilities

• Supporting the management, coaching, and personal development of new employees.
• Supporting in the administration of disciplinary cases in compliance with HR policies and labor laws.
• Custodian of all disciplinary records, including and not limited to witness statements, emails, outcome letters, hearing notes (minutes), computer records, exit letters, and any other appeal paperwork.
• Maintaining and ensuring that the disciplinary tracker is up to date.
• Ensuring the integrity and confidentiality of disciplinary records.
• Working hand in hand with HRBP lead to administer exit interviews and review issues reported from time to time.
• Supporting effective networking and liaison across the organization, especially with the Operations team regarding Performance Management and Disciplinary issues.
• Positively influencing the people agenda.
• Assisting with Internal Interviews and working to streamline the process when the need arises.
• Assisting in developing initiatives to encourage good attendance at work, employee well-being, and the employee recognition scheme.
• Supporting the driving and maintenance of various processes to facilitate employee motivation and retention.
• Ensuring unbiased and complete investigation procedures, compliance with the policy and process, and closure of issues reported.
• Supporting the HRBP systems
• Supporting research into emerging employment legislation and best practice to support employee strategy delivery.
• Maintain all documentation received by employees related to the docket.
• Fulfilling the tasks deriving directly from his position without being directly ordered so.
• Assisting HRBP lead in all areas related to Human Resources Management
• Any other duties related to the docket, as assigned by the HRBP lead.

Requirements

• Degree in HR or any related field
• Must be a member of IHRM.
• Ability to deliver training/awareness sessions.
• Excellent communication and interpersonal skills
• 2-3 years work experience as a HR Assistant is desirable.
• He/she must be highly motivated, well organized, detail-oriented, creative, and innovative, and possess good time management and multitasking skills.
• Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, flexibility, speed, stress endurance, friendliness, diligence
• Strong presentation & articulation skills
• Ability to influence and think creatively.
• Robust business understanding
• Proactive, confident, and motivated with a strong bias for action, a keen sense of urgency and ability to drive results.
• Team player, high on execution and strategy
• High on Integrity and ability to walk the talk.
• Commitment to further training / continuous learning and development
• Live the company values being fair, forward-thinking, accountable, customer focused.

This will be Night Shift role.