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  • Posted: May 19, 2023
    Deadline: Jun 16, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    A global health leader situated at Columbia University, ICAP has worked since 2003 with one central goal: to improve the health of families and communities. Working hand-in-hand with individuals at every level of the health system-from patients to health care providers to government officials-ICAP is dedicated to delivering high-performing health system s...
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    Human Resources Manager


    • Develop and recommend personnel policies and procedures and maintain local hire manual in accordance with labour laws and ICAP Standard Operating Procedures (SOPs). 
    • Actively participate in the full-cycle recruitment for all office vacancies which includes supporting managers in the writing and updating of job descriptions, placing job advertisements, screening and interviewing qualified candidates, conducting references checks and extending employment offers.
    • Ensure that all new hires are on boarded appropriately and given access to ICAP policies and procedures.  Support managers on the orientation of new employees.  
    • Act as the lead in-country promoter of ICAP’s professional development initiatives including both in-person and online learning opportunities
    • In partnership with the Country Director, manage all employee relations matters including conflict resolution and disciplinary matters that is in compliance with local labor laws, ICAP SOPs in order to meet the standards of a conducive working environment. 
    • Monitor employee time off tracking according to ICAP leave policies. Ensure prompt submission of time off tracking sheets as well as leave request forms. 
    • Collaborate with the Country Director and Director of Administration and Finance to conduct compensation reviews which entail salary survey data submissions and/or analysis of national inflation rates.  
    • Coordinate the annual staff appraisal process.
    • Liaise with the Ministry of Labor and local legal counsel when needed on issues of compliance with local laws.
    • Ensure that the organization is kept abreast of country employment laws.
    • Lead preparation of monthly payroll data in collaboration with the Director of Admin & Finance.
    • Coordinate the administration of benefits by working closely with insurance carrier(s) to manage staff enrollments and terminations, issuance of insurance cards, Schedule periodic insurance benefits orientation for all staff members.
    • Work alongside the Director of Administration and Finance in negotiating and preparation of consultant contracts/service provider agreements as per ICAP SOPs and per CDC guidance
    • Liaise with the Country Director and safety and security focal person to ensure safety needs of all staff members are met during crises.
    • Perform other related duties as directed

    Minimum Qualifications

    • A Bachelor’s degree in Human Resource Management or equivalent 
    • 5+ years working experience in a similar post within an NGO or international organization
    • Membership and/or certification with a recognized Human Resources Professional Body 
    • Masters’ Degree in Human Resource Management or equivalent an added advantage

    Preferred Experience and Other Skills

    • Ability to work under pressure meeting deadlines with limited supervision, 
    • Excellent written and verbal communication skills, 
    • Computer literacy in MS Office packages,
    • Good interpersonal skills, 
    • High degree of professionalism and integrity, 
    • Ability to demonstrate good judgement and confidentiality at all times.  

    Method of Application

    Interested and qualified? Go to ICAP Columbia University on to apply

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