ICT Administrator at Janta Kenya

Key Responsibilities

• Perform regular Data backups for the server and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Install, configure, and maintain hardware and software systems, including servers, operating systems, and applications.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Perform regular system updates, patches, and upgrades.
• Implement and maintain security measures to protect systems and data.
• Conduct regular security audits and respond to security incidents.
• Provide technical support to end-users, resolving hardware, software, and network issues promptly.
• Assist in the setup and configuration of user accounts, permissions, and access rights.
• Implement and manage data backup and recovery procedures to ensure the integrity and availability of critical data.
• Test and validate backup systems regularly.
• Configure and maintain network devices, such as routers, switches, and firewalls.
• Monitor network performance and troubleshoot connectivity issues.
• Collaborate with vendors to procure hardware, software, and IT equipment.
• Evaluate and recommend technology solutions based on Company needs.
• Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides.
• Keep an inventory of hardware and software assets.
• Work closely with other IT team members to ensure seamless integration of systems.
• Communicate effectively with end-users to provide technical assistance and gather requirements.
• Conduct training sessions for end-users on new systems, software, or processes.
• Implement monitoring tools to track system performance and generate reports.
• Provide regular reports on system health, incidents, and resolutions.

Skill & Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proficiency in operating systems (e.g., Windows, Linux) and server administration.
• Familiarity with network protocols and technologies.
• Strong troubleshooting and problem-solving skills.
• Knowledge of security best practices and protocols.
• Relevant certifications (e.g., Microsoft Certified Systems Administrator, CompTIA Server+) are a plus.
• Minimum 3 years’ experience in Network administration or system administration, report writing skills experience
• Experience with scripting and automation tools