ICT Manager at Stratostaff

Role Overview:

To lead the development and execution of the Company’s Information and Communication Technology (ICT) strategy, ensuring that the company’s digital infrastructure supports and enhances its long-term business goals. The ICT manager will provide visionary leadership and strategic guidance, ensuring the optimal use of technology across all business functions. This role will focus on driving innovation, enhancing operational efficiency, and safeguarding the organization’s digital assets, while aligning ICT initiatives with the Company’s growth objectives. Through strategic planning and forward-thinking decision-making, the ICT manager will position the company to capitalize on emerging technologies and maintain a competitive edge in the marketplace.

KEY RESPONSIBILITIES

 IT Strategy & Leadership

• Develop and Execute IT Strategy: Spearhead the formulation and execution of a comprehensive IT strategy that aligns with our client's long-term vision and objectives. Ensure that IT initiatives support overall business growth, operational efficiency, and digital innovation.
• Future-Proofing Technology: Anticipate emerging trends and technologies to ensure our client remains competitive in an increasingly digital business environment. Identify and implement transformative technologies that create a long-term competitive advantage.
• Technology Leadership: Collaborate with senior leadership to integrate IT strategies into the broader corporate strategy, ensuring that IT plays a critical role in driving organizational success.

Digital Transformation & Innovation

• Champion Digital Innovation: Lead the digital transformation agenda within the organization, adopting advanced technologies and digital tools to streamline operations and enhance customer experience.
• Optimize IT Infrastructure: Continuously assess the IT landscape, making data-driven decisions to optimize infrastructure and systems, ensuring scalability and agility.
• Leverage Data & Analytics: Develop data-driven strategies for business intelligence, using data analytics to support decision-making, improve efficiency, and drive performance.

Cybersecurity & Risk Management

• Proactive Security Strategy: Design and implement a comprehensive cybersecurity framework to protect the organization against evolving cyber threats. Ensure the security of data, systems, and networks are continuously monitored, with swift responses to potential vulnerabilities.
• Risk Mitigation: Develop and oversee disaster recovery plans and risk management strategies to minimize operational disruptions. Establish clear protocols for data protection and compliance with legal and regulatory requirements.
• Governance & Compliance: Ensure strict adherence to IT governance frameworks and industry standards, maintaining the highest levels of compliance across all systems and processes.

Web & Digital Strategy Development

• Lead Web Presence Strategy: Guide the strategic development and enhancement of our client's web presence, ensuring it is a central platform for digital engagement and brand representation.
• Optimize User Experience: Align the company’s website development efforts with customer needs and market trends, ensuring a seamless and engaging digital experience for users

Leadership & Team Development

• Lead High-Performing Teams: Inspire and lead a highly skilled ICT team, fostering a culture of innovation, accountability, and continuous improvement. Ensure the team is equipped with the tools, knowledge, and vision to execute IT strategy effectively.
• Succession Planning & Talent Development: Develop internal talent pipelines and provide opportunities for ICT team members to build expertise in new and emerging technologies. Cultivate a learning environment that promotes growth and cross-functional collaboration
• Collaboration Across Functions: Work closely with other departments to ensure IT services and systems enhance cross-functional collaboration and provide strategic insights that support key business initiatives.

Performance Monitoring & Auditing

•  Establish Performance Metrics: Develop and oversee IT performance metrics that evaluate the effectiveness and efficiency of the ICT function. Use these metrics to improve systems continuously and service delivery.
• Strategic Auditing: Conduct regular IT audits to assess systems performance, identify potential risks, and recommend strategic improvements to ensure technology meets the evolving needs of the business.

IT Policy & Infrastructure Planning

• IT Policy Development: Lead the development of robust IT policies that govern system usage, data management, and security across the organization, ensuring they are aligned with best practices and the company’s strategic goals.
• Strategic Infrastructure Planning: Oversee the design, deployment, and maintenance of IT infrastructure that supports long-term organizational growth, ensuring technology investments deliver maximum return.

Requirements

• Bachelor’s degree in computer science / information science or related field 
• Diploma in Database Management systems would be an added advantage.
• 7 to 8 years’ experience; 3 years management experience.

Key Competencies

• Strategic Vision: Ability to align IT systems and strategies with business objectives, ensuring technology is a growth enabler
• Innovative Thinking: Proven ability to drive digital transformation and leverage new technologies for business growth.
• Risk Management: Expertise in cybersecurity, IT governance, and risk mitigation.
• Leadership & Collaboration: Strong leadership and interpersonal skills, with the ability to foster cross-functional collaboration
• Business Acumen: Deep understanding of the business context and how IT can drive competitive advantage.