ICT Officer at Brites Management

SALARY 70K

JOB SUMMARY

Our client a group of companies is seeking to employ an ICT officer within their busy ICT department, to provide ICT technical support in the company.

DUTIES AND RESPONSIBILITIES

• Administration and Support of Data Center Servers.
• In-charge of ICT service desk system. Handles, redirect or escalate support requests to the appropriate member of the IT Support Centre.
• Pro-actively provide information to users on the progress of outstanding support calls.
• Contribute to ensuring that the Help Desk systems and software are kept up to date and messages are passed on and feedback received promptly.
• Deploying and supporting Core Business Systems – ERP (e.g. Tally, SAP & Navision, Payroll, HRMS, POS systems)
• Ensure all routine tasks are done as defined.
• Ensure and managed data center uptime
• Ensures data integrity by testing periodic backups on core business systems.
• Implementing and maintaining all ICT policies.
• Implementing and managing Disaster Recovery strategy in line with Business continuity.
• Business Software Systems Integrity & Compliance (e.g. managing updates/upgrades)

KEY REQUIREMENTS AND COMPETENCIES

• Degree in Computer Science
• MCSE, CCNA and /or other professional IT courses such as VMware.
• Fair knowledge of Accounting will be added advantage.
• Worked with Virtualization technologies (VMware, Hyper V), and MS windows server environments.
• Minimum 3-5 years’ experience.
• Basic repairs and maintenance skills.
• Trouble shooting and fault diagnosis skills.
• Systems administration skills.
• Systems Analysis skills.
• Excellent communication and inter personal skills
• User training & support skills.

Basic Programming Skills (web and desktop applications)