ICT Officer I (Information Communication Technology Division) at Kenya Institute for Public Policy Research and Analysis (KIPPRA)

Job Specifications

Duties and responsibilities will entail:

• Maintaining technical documentation and service catalog on ICT equipment and software;
• Collecting feedback from users on processes and recommending areas of improvement;
• Training end-users on ICT systems and equipment;
• Maintaining support systems and training of users;
• Prepare technical systems and user documentation as well as develop systems user manuals.
• Implementing scheduled routine as well as random maintenance tasks on Server hardware, VMWare Server virtual environment and Storage system in the data centers.
• Implementing the installation, operation and administration of security for the various systems components.
• Analyzing system and user requirements for optimal system design
• Designing, Developing and deployment of new enterprise systems and applications
• Maintaining a register of network and data center equipment.
• Perform data analytics and data engineering tasks as per user requirements.

Job Specification

Qualifications

Person specifications

For appointment to this grade, a candidate must have:

• At least one (1) Technical certification in either System Administration or Network
• Cumulative service period of three (3) years at the grade of ICT Officer II position or equivalent;
• Bachelor's degree of Science in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Business Information Technology (BBIT), Computing Science and Technology, Computer Security and Forensics or its equivalent from a recognized institution.
• Ak Administration (MCSE, LPIC, CompTIA Linux+, N+, A+, CCNA or equivalent, Software development, Data science/Data engineering.

Functional Skills, Behavioral Competencies and Attributes:

• Report writing and presentation skills;
• Communication skills;
• Problem solving skills
• Analytical skills
• Team building skills
• Planning and Organizing skills;
• Presentation skills;
• Time management skills