Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and...
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Manage and provide leadership in daily import-export moving and operational activities
Ensure shipments are processed timely and properly to meet business needs
Ensure all staff in the import-export process are well trained and equipped to support the business needs
Ensure adherence to international trade regulations and product quality during import and export
Manage network and working relationships with Transportation Service Providers
Work closely with overseas agents on formal enquiries for import/export relocation service requests
Develop, publish, and implement control documents for import and export operational activities
Work closely with overseas buying offices / product managers in the determination of key trade data for products imported/exported to support relocation projects.
Ensure that proper and timely reporting is done
Oversee service delivery, ensure customer satisfaction
Meet set sales targets
Follow up with clients on payments and debt collection
Undertake site surveys and prepare quotations
Ensure all claim cases and complaints are resolved
Review and critique the Profit & Loss statement summary against the sales.
Person’s Specifications
Minimum 4 years’ experience in import-exports logistics management
Aggressive at selling and with a proven sales record
Has excellent selling, communication and negotiation skills
Effective communicator, with proven customer care competences and impeccable interpersonal skills
Strong understanding and experience with international trade compliance laws and regulations
Minimum Degree in Business Management or equivalent.
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