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Techsavanna has provided a wide range of ICT services and software for Property Management, Project Management, Energy Management and Financial Management in diverse industry and client profiles. In Eastern Africa the firm has offices in Nairobi, in the region the firm comprises of with a total staff force of over 100.
Reference No IPCM/16
The holder of the role will be Responsible for the planning, design, implementation of business support IT infrastructure including data centers, operating systems, servers, storage, SAN, backups, public Cloud (AWS, Azure, OCI, GCP), collocation and collaboration systems.
The role holder will develop and provide corresponding project documentation for handover to support team. Moreover He/ She will be responsible in monitoring capacities for all the infrastructure, provide monthly reports and recommendation on how to optimize storage, cloud, and Compute resources.
Description
- Design, build, and troubleshooting data storage, RAID, disk volume management, backup, and disaster recovery.
- Allocation of disks and computing resources to applications, servers, and user groups.
- Develop & utilize new products & service acceptance criteria.
- Active participation in the section to enable team meet sectional and departmental Goals and objectives.
- Have a full understanding of the defined performance indicators, assign tasks, and objectives set.
- Monitoring capacity threshold to ensure proactive upgrades are done to meet growing needs.
- Reliability of planned design to achieve accurate, timely and economical delivery
- Liaison with implementation and support teams to ensure rollout follows the design and meets both the business and engineering specifications
- Ensure vendor solutions are compliant to relevant standards or best practices.
Documentation and process:
- Ensuring accurate, up-to date database documentation on Datacenter footprint and public cloud infrastructure.
- Keeping accurate current infrastructure database for static and dynamic capacities
- Adhere to the existing processes in workflow management.
- Scheduled periodical audit function of on-ground data against database
- Process review and recommendation on process improvement
Preparation of infrastructure projects, POC bid /RFQ documents and Evaluations.
- Learn/research on new technologies/practices in the public cloud and infrastructure domain.
- Running of POCs and subsequent recommendations for approval
- Development of design principles to guide future deployment
Key OKRs
- Detailed and accurate documentation of all infrastructure and applications which is regularly updated
- Changes to infrastructure and related applications is carried out in accordance with divisional and company policy
- 95% of all user support tickets are resolved within 24 hours of being received
- Produce workable solutions within projected project timelines and budgets
- Produce workable solutions within projected project timelines and budgets
- Timely submission of consolidated management reports on the key areas of responsibility
- Knowledge and improvements arising from the regular review of section reports
Education
- BSc /B-Tech in computer Science/Electrical and communication/ Telecoms, Engineering, or a similar field
More Details on Experience
- At Least 5 years’ experience as cloud engineer, Systems administrator, Network administrator or analyst in a multifaceted business environment with integrated/mixed windows and major UNIX/Linux server environment.
- Above 5 years’ experience in a busy IT or Telecommunications environment –Involved in Strategy Modeling, Planning, Design and Optimization of compute and storage infrastructure
- AWS and GCP Cloud knowledge and deployemnt
- Experience in working with Terraform, Ansible infrastructure as code platform to automate various aspects of infrastructure configuration, provisioning, and management
- Experience working with agile methodologies, such as Scrum, Kanban, XP, BDD and TDD.
- Strong data analytical skills, analytical thinking, attention to details and ability to identify solutions to complex problems.
- Great Stakeholder management skills
- Leadership and coaching skills
- Demonstrate excellent Planning and organizing skills
- Team spirit and good communication abilities
- Proven Track record in delivering results
- Strong oral, written, interpersonal communication and leadership skills
- Certification in any of the following Systems and Network or related trainings is an added advantage
- AWS Certified Solution Architect certification
- Microsoft Certified: Azure Administrator Associate
- Terraform Associate certification
- Red Hat Certified Specialist in Advanced Automation
- Scrum Fundamentals Certified
- Network certification e.g., CCNA, CCNP
- UNIX/Linux certification
- VMware certification e.g., VCP
- Certified Kubernetes Administrator (CKA)
If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role before 17th April 2023, clearly quoting the job title and job reference to the address below.
Email: info@techsavanna.technology
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