Global Director of People, Talent & HR at Educate!

Core Responsibilities

Make sure that the people & talent function continues to act as a driver of Educate!'s growth and impact

As Global Director of People, you'll own the function's overall strategy and philosophies, organizational design and staffing; and performance measurement.

• Develop and regularly check into a three-year talent strategy, objectives, and activities aligned to organizational strategy.
• Create and/or update core philosophies of the people & talent function and sub-functions (eg compensation philosophy and benchmarking, performance management philosophy, DEI philosophy, cultural tenets) and make sure they are widely understood across the talent & HR teams, leadership team, and organization more broadly.
• Regularly check into the design of the function, ensuring that work is appropriately divided between global and country teams and the roles of each are clear.
• Ensure that the function has the right people in the right roles to support high performance.
• Develop metrics for assessing success of the talent function, and use them to continually improve the function's performance.

Build, improve, and support implementation of org-wide talent management systems that will help drive Educate!'s strategy.

Educate! is growing, and our Global Director of People will make sure that our people processes, standards, and resources are customized for the organization's needs as we scale.

• Regularly check in with leaders to understand what's working and what's not, and to prioritize builds/improvements that will have the greatest strategic impact.
• Build and/or improve standards, processes, and resources in all parts of the people and talent function including recruitment, onboarding, performance management, learning & development, engagement, culture, and retention.
• Ensure that processes, standards, and resources are user-friendly, aligned to Educate!'s strategy and values, rolled out effectively, and have internal feedback loops.

Provide strategic guidance and operational oversight for global & executive recruiting, centrally-run people operations, and org-wide internal communications.

Most of Educate!'s day-to-day HR functions are overseen by country (business unit) leaders with a dotted line to the regional Head of People Operations. As the Global Director of People, you'll lead the teams that execute our most specialized people processes and support country HR teams.

• Manage and coach the Director of Talent Acquisition & Leadership Development to lead a best-in-class recruiting operation that can continue building a team of top talent with an emphasis on African leadership.
• Manage and coach the Head of People Operations for East Africa and maintain a dotted-line relationship with the US People & Ops Lead – ensuring that core people processes and policies run smoothly and are aligned to strategy.
• Coach and support the Head of People Ops for East Africa in his role as a leader, advisor, and capacity-builder for country HR teams.
• Work with country teams and global ops to ensure seamless global HR operations.

Be the strategic and operational business partner for Educate!'s senior leadership team.

You'll work closely with senior leaders to support their key people needs like team cohesion, compensation management, and performance reviews; navigate through change management when needed; handle obstacles like performance challenges; and lead high-level strategic people initiatives.

• Lead major change management processes and build organizational capacity to manage change, including supporting other leaders to roll out smaller changes.
• Support senior leaders with strategic planning on the people side, including planning for workforce growth and development, pipeline/succession planning and organizational design
• Build talent management capacity across the org through developing institutional resources & expertise and providing coaching & resources to talent/HR teams
• Consult on talent management challenges across the org
• Lead and/or support selected internal communications, including global internal comms function and any sensitive global, country, or individual communications
• Be the HR and talent point person for the senior leadership team – supporting with onboarding, offboarding, talent reviews, and contract renewals.
• Manage compensation for senior team.

Qualifications And Requirements

• At least 10-15 years of work experience, with significant management and leadership experience
• Education or non-profit background NOT required, but excitement about working for a purpose-driven organization is
• Understanding of people and passion for developing people
• Experience in a high-growth and high-performance environment
• Experience working with distributed teams is a plus
• A good fit with our Five Cultural Tenets (see "What is Educate! About?" Below; learn more by looking at Educate!'s culture deck here)
• Meaningful time spent in the Global South and ideally East Africa is required.
• Candidates of African nationality or descent strongly encouraged to apply.