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  • Posted: Jan 6, 2021
    Deadline: Jan 15, 2021
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    PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.
    Read more about this company


    Insurance Sales Executive – Archdiocese of Nairobi.


    Job holder is responsible for ensuring that claims are accurately assessed and/or adjusted, processed and paid in accordance with company regulations and departmental standards of services whilst maintaining cordial customer service at all times.


    Claims Management

    • Requesting for claims information, verifying, and updating on specific claim file Assigning to service provider’s i.e., motor assessors, investigators, adjustors for claims as company guidelines.
    • Reviewing and updating claims estimates based on information received within set timelines
    • Checking the underwriting file / policy document to determine scope of cover/charges that are eligible for reimbursement
    • Initiating subrogation recoveries from third parties.
    • Pursuance of recoveries i.e., excess of loss & facultative: Maintain an active register to fully recover what is due to the company
    • Forwarding Risk improvement recommendation to underwriting unit-based loss adjustment report and loss experience of a portfolio.

    Customer Service Role

    • Attending to clients queries and resolving them or escalating higher level if beyond position limits
    • Preparation of claims requisition vouchers and following up to ensure that payments are made to clients.
    • Timely dispatch of claims correspondences to the respective recipients
    • Any other duty assigned from time to time.


    Minimum Academic Qualifications

    • A Bachelor’s degree in Business related course

    Professional Qualifications

    • Diploma in Insurance IIK

    Skills and Attributes

    • Analytical Skill and keen in details
    • Interpersonal and Communication skills
    • Good knowledge of insurance principles
    • Highest level of personal and professional integrity
    • Ability to work well under pressure in a fast-paced work environment


    • Three (3) years relevant working experience in a similar role

    Method of Application

    Applications with a detailed CV, indicating the preferred location and telephone contacts with names and addresses of three referees should be emailed to not later than 15th January 2021.

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