Account Executive at Integrated Staffing and Training Limited

Job Responsibilities

Pre-Sales Preparation

• Work with an assigned Sales Development Representative to develop a database of target companies in specific sectors for research.
• Review and understand executive summaries compiled by the Sales
• Development Representative to best understand prospective customers.
• Initiate an initial approach with the target company.
• Set up discovery meetings to understand the customer requirements and pain points.
• Preparing compelling and concise pitch materials for a solution that suits customers’ needs. e.g. Sales deck

Sales Execution

• Set up meetings with key stakeholders and decision makers to pitch solutions to customers.
• Excellent ambassadorship and representation of the company brand with partners and customers through good discipline and proper behavior.
• Communicating clearly the company products and services offered during pitches.
• Participating in customer acquisition activities such as:

Tendering

• Understanding renewal timelines.
• Meeting qualification criteria.
• Documentation requirements and procedures.
• Customer credit allocation.
• Integration planning and execution.
• Pricing and proposal preparation
• Negotiation and contracting
• Know Your Customer checks

Post Sales Management

• Ensuring that customer contracting is carried out within agreed timelines.
• Work with the assigned Customer Success Manager and Operations
• Associate to ensure a smooth onboarding process for new customers.

Information & Documentation Management

• Maintaining accurate, up-to-date, and actionable customer information on the Customer Relationship Management(CRM) system
• Ensuring that client folders on G-drive are up-to-date and appropriately organized.

Business Development

• Gathering intelligence on market trends, competitors, and regulatory changes.
• Suggesting appropriate improvements to business processes and work tools.

Collaboration

• Cooperating with the finance department by providing timely, accurate, and actionable information and/or data as and when requested.
• Escalate bottlenecks to management, product, and tech for the co-creation of workable solutions.
• Cooperate with People Operations processes and guidelines as relates to workplace conduct.