Integrations Support Specialist, Enterprise Systems at KCB Bank Kenya

KEY RESPONSIBILITIES:

• Work with the technology integration teams to provide exceptional integration support.
• Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.
• Collaborate with the bank's technology and operations teams, development teams, architecture team, and channel support to ensure the smooth and efficient exchange of data between systems.
• Ensure all integration components follow relevant regulations and standards, including cybersecurity and data privacy requirements.
• Manage vendor relationships for integration components, negotiating service agreements and ensuring vendor performance meets the bank's expectations. 
• Conduct regular preventive maintenance checks and routine health checks on integration components and Implement observability of the integration landscape putting in place a mechanism to proactively identify and escalate exceptions.
• Develop and implement plans to upgrade and modernize the bank's integration infrastructure, including the transition to an enterprise-grade design with practices built in to ensure operational efficiency.
• Work collaboratively with other support teams to troubleshoot integration platforms, server performance issues and tune the environment based on findings to achieve desired outcomes.

POSITION QUALIFICATION REQUIREMENTS

For the above position, the successful applicant should have the following: 

• Bachelor’s Degree: IT/Computer Science or Technical related.
• Middleware/integration training/certification 
• At least 4 years' general experience in Technology
• At least 3 years' technical knowledge in specialty area Redhat Integrations, [ESB - SOA and web services concepts] and integration technologies coupled with complementary areas of knowledge
• At least 2 years' strong fundamental knowledge agile, DevSecOps, and CI/CD automation tools such as Jenkins, JMeter, Git, Stash, SonarQube, GitOps
• At least 2 years' experience with messaging systems preferably RedHat MQ, AMQ, IBM MQ and messaging concepts and technologies
• At least 2 years' RDBMS experience working with large and high-performance databases such as Oracle, Mongo DB etc
• At least 2 years' knowledge of Java, J2EE, XML, Redhat OpenShift and Proficient in scripting