Intern - ICT4D - Isiolo at Catholic Relief

WHY?

The general purpose of the CRS internship program is to provide learning opportunities to young Kenyan graduates while creating a pool of employable persons for both short- and long-term humanitarian aid and development-related careers. The aim is to equip young professionals with relevant skills and experience to enhance their employability and capacity to deliver quality services to communities.

Nawiri project is streamlining the digital MEAL systems and tools currently in use. The MEAL system comprises of Commcare the data collection tool, Azure staging database and PowerBi reporting/Visualization platform. The Intern – ICT4D, with support from ICT4D Manager, will support Nawiri staff in streamlining digital MEAL systems.

HOW?

The Intern – ICT4D will provide technical support to the Nawiri project teams implementing ICT4D solutions as well as building capacity to utilize these solutions. sS/he will play a role in strengthening the capacity of CRS project staff as well as Nawiri partners to effectively use new and existing information systems to better manage delivery of quality services. 

ROLE

The intern will:

• Provide direct implementation support for CommCare and PowerBi technologies at field level offices.
• Provide tier one support for field staff using data collection tools.
• Build project-based staff capacity on data collection suite of tools which include Commcare and PowerBi.
• Ensure Nawiri staff adhere to agency wide data protection protocols when collecting and disseminating information.
• Provide technical and troubleshooting support to project-based staff utilizing ICT4D technologies.

Required Languages

Fluency in oral and written English.  Ability to write technical reports is an advantage. 

Travel 

 Extensive travels within Marsabit and Isiolo Counties; 60-70% within Nawiri implementation areas

Key Working Relationships:

• Supervision: Reports to the ICT4D Specialist
• Internal: Learning Technical Manager, MEAL Interns, DFSA project staff and IT/GKIM staff. 
• External: Partner staff

QUALIFICATIONS

WHO?

Basic Qualifications:

Education 

• Bachelor of Science in ICT or related field

Working Knowledge 

• Project Management knowledge/ Certification
• 3-24 months’ work experience (internships, volunteering, or paid work) in ICT-based knowledge and information management systems.
• Willing to be based in field offices.
• Excels in collaborative, multicultural environment.
• Strong analytical, problem-solving and research skills
• Agile, proactive, results-oriented
• Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.

Emerging technology

• Knowledge of Data collection tools: i.e.  Iformbuilder or Commcare, 
• Knowledge of data visualization tools such as Excel, ArcGIS, PowerBi, Zoho, 
• Understanding of artificial intelligence, application of IOT and machine learning technologies to solve problems.

Database

• Understanding of SQL and general relational database management technologies, Certification preferred. 
• Good understanding of data modeling.  

Software Methodologies/Certifications 

• ITIL Foundation Certification desired.
• Understanding of software development concept and methodologies.