Intern – Pension Administration at Kenya Power Pension Fund (KPPF)

REF: KPPF/HRA-HR/1/22/3

The intern will be exposed to the below among other areas.

• Verification and certification of the pension claim documents
• Assessment of pension claims and their processing.
• Liaison with pensioners and members on matters relating to pension and other claims.
• Handling customer inquiries on pension matters.
• Capturing data and member records management.
• Preparation of member education materials.

Candidate Profile

The job holder should possess the following minimum qualification

• Bachelor’s Degree in Social Sciences, Statistics, Economics, Commerce, Mathematics  or related discipline from a reputable university.
• Proficiency in computer applications.
• IT & Numerical skills

In addition, the candidates should demonstrate the following personal traits and competencies:

• Good customer relationship management skills (internal and external customers).
• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented and demonstrated ability to manage priorities
• Quality focus and attention to detail.
• Good oral and written communication skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement, and achievement of goals