Data Product Developer at International Rescue Committee

Job Overview/Summary

Focused on Measurement technology support, the Data Product Developer is a member of the team responsible for developing, implementing, and supporting IRC’s global technology tools and platform for the organization. This includes CommCare, Microsoft Power BI and Microsoft SQL Server Azure based data warehouse. Working in partnership with staff at various levels and locations, the Data Product Developer performs a key role in analyzing, developing, and improving tools and processes contributing to the successful rollout of the Technology for Measurement products.

Specific tasks include data platform development, support, configuration, technical assistance and issues routing, second line help desk support, and participation in setting standards for processes, data quality, security, and systems configurations.

Major Responsibilities

• Work with the measurement business teams and other stakeholders in requirements gathering and analysis to inform development or improvement of data platforms.
• Develop and support measurement data platforms using CommCare and MS stack technologies (Azure Data Factory, SQL, PowerBi, PowerApps etc), and in accordance with agreed development standards.
• Develop related technical documentation of data platforms developed such as user guides, setup manuals etc for the implementation team and end users.
• Design and model data for technology products to inform development of operational databases.
• Support data architect & engineer in modelling and migration of existing CommCare data into the data warehouse.
• Develop and maintain technology development standards and guidelines to inform best practices in platforms development.
• Ensure adherence to developed standards and guidelines as well as IRC-wide guidelines, standards, and processes, including information / data security policies.
• Provide technology training the business teams, deployment teams and end users on developed platforms. 
• Support during rollout of developed data platforms and provide second line technology support to all the deployed platforms.
• Any other duties as assigned by the supervisor.

Required Skills

• At least five years of experience working in technology domain to develop and rollout data platforms for programs – out of which, at least three years of experience developing, implementing, and supporting CommCare applications and Microsoft Power BI dashboards for large and complex programs.
• Experience in public sector programming, and M&E specific technology tools
• Ability to effectively communicate in English both in verbal (i.e. day-to-day discussions, team meetings) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications
• Strong analytic curiosity and innovative problem-solving skills using a system thinking approach
• Demonstrable ability to work both independently and in a dynamic, cross-functional team structure
• Demonstrable ability to establish and maintain working relationships across all departments and levels of the organization

Preferred Skills

• Direct experience implementing programs or M&E in an international NGO context
• Experience working with enterprise grade systems implemented in multiple departments and countries to collect, store, and visualize data specifically CommCare and PowerBI or similar
• Advanced level experience of MS Excel including developing macros and consolidating data from multiple Excel spreadsheets
• Experience working with Microsoft T-SQL, Azure SQL Server, Data Factory, SSIS/other ETL tools, data modeling and data factory and warehouse development.
• Experience providing support for enterprise-level platforms with significant numbers of users across global time zones and varying IT infrastructure
• Strong experience with mobile data collection and/or case management using CommCare and/or Microsoft PowerApps.
• Experience with enterprise data architectures, integration, and master data management
• Ability to speak, read and understand one other language including French, Spanish and/or Arabic is a very strong advantage

Working Environment:

• Due to the current Coronavirus pandemic, this role may initially be working remotely and providing remote support. As travel restrictions lift, it is encouraged that the role will transition to an office environment
• Some international travel as needed