IT Project Manager - Kenya at BURN

About the Role:

• The  IT Project Manager will plan, organize and implement IT and ERP projects across BURN; in Kenya and subsidiary countries. The main duties will include coordinating production releases, roll-outs, budgeting and reporting on projects’ progress and results. The resource will work closely with the IT Director, ERP Manager and IT Manager to drive multiple IT & ERP projects across BURN.

Duties and Responsibilities:

• Prepare estimations on scope, budget, timeframe, and quantity of resources required to successfully implement a project
• Coordinate the preparation of initial scope and statements of work and RFI, RFQ, RFP selection process where external vendors are involved
• Act as a Single Point of Contact [SPOC] for assigned projects and manage the various project workstreams; he will also act as the  gate keeper between Development and Support teams
• Ensure that partners,  vendors and 3rd parties deliver their respective responsibilities and tasks
• Manage Projects Lifecycle Management [SDLC] including: Goals-Requirements-Scope-Estimation-Resourcing-Budgeting-VendorSelection-RFI/RFP/RFQ-Initiation-Analysis-Design-Development-Testing-Guides-Training-Support-LessonsLearned-CSI-Loopback
• Identify and manage project risks, dependencies and flag major issues early, resolve problems
• Establish Project Team structure engaging representatives from business and operations, run daily stand-ups, weekly PM coordination meetings, monthly project steering committees
• Engage Product Owners, Business/Product/Process Analyst, UX/UI Designer, Software Developers, Infrastructure/DevOps and QA/Testers to act as one orchestrated product delivery team
• Investigate complex issues of production delivery, execute root cause analysis, establish a fix solution and push it through required steps as required
• Prepare and communicate projects status reports, automate and structure project wiki contents
• Prepare and orchestrate execution of Unit tests, SIT tests,  CX/UX/UI test, UAT tests, Integration tests, Smoke (pre-Go-Live) tests
• Manage the preparation of user training (Product Manual) and support service training (Service Support Manual), manage the execution of readiness training sessions internally
• Prepare go-live release calendar with backup dates, ensure post-production support on standby
• Organise internal project experience sharing and continuous Projects Delivery Process Improvement

Requirements, Skills and Qualifications:

• Project Management
• Project Delivery Lifecyle (SDLC)
• Project Planning and Economics: Scoping, Estimation, Budgeting, Cost Control, Resourcing
• Project Team Management and Resource Allocation, Capacity and Demand
• Project Communications, Risks-Issues-Dependencies, Dashboard and Status Reporting
• Vendor Selection and Vendor Management is not essential but is a plus

Experience:

• Minimum 4+ years’ experience delivering projects in system integration, ERP, software development; ideally Project Management delivery within manufacturing or financial services sectors. Experience with Digital products will be an added advantage
• Minimum 3+ years of experience in Project Estimation, Planning, Delivery Management
• Experience in facilitating product delivery workshops with internal teams and vendors
• Good Project Management skillset and experience with PM tools (MS Project, Atlassian Jira, Confluence, Word, Excel, PowerPoint, SharePoint, Basic estimation and status reports)
• Ability to work on several projects simultaneously, plan, prioritise them, engage multiple teams
• Ability to establish good working relationships with internal colleagues, partners and vendors, plus the ability to work effectively as a virtual member of a dynamic and geographically dispersed teams to orchestrate efforts and meet delivery deadlines
• Ability to scope, plan, control design-and-development projects using Agile, Waterfall or Hybrid methods and working with a mix of teams in multiple locations
• Familiar with and capable of delivering proof-of-concept(PoC) trail product based on requirements catalogue, collecting full set of functional requirements, and facilitating selection of optimal base solution
• Team leadership and stakeholder management, handling challenges and taking responsibility
• Very good communication, presentation, organisational and planning skills
• Strong people skills, people engagement and project delivery focus
• Ability to bring colleagues together, inspire internal stakeholders, and foster a sense of team
• Comfortable addressing complex functional requirements and working under pressure with tight deadlines
• Ability and openness to build knowledge about existing and new cards and payment products and technologies as well as lifestyle management and e-commerce solutions
• Yes-I-will-do-it attitude doer personality, striving for professional excellence and successful completion of delivery projects
• Enthusiastic, positive, self-motivated, multitasking, reliable to deliver, quick-thinker, able to drive work in a young fast-paced multi-project work environment
• Responsible, with strong attention to detail, very structured and well organised