Program Associate at Jacaranda Health

Main Responsibilities

• Manage relationships with Public Health Facility Officials through constant communication and reporting to secure enrolment of mothers in multiple counties.
• Coordinate, receive and upload enrolment data from facility contact persons to ensure smooth flow of data for processing.
• Meet the 100% enrolment target in each facility by identifying and training contact persons, receiving and uploading data in order to ensure all mothers benefit from PROMPTS.
• Prepare and share monthly reports with the regional program coordinator and Health Facilities in a timely manner by filling various reporting tools to improve the quality of care mothers receive at the facilities while ensuring efficient running of the program.
• Collaborate with colleagues by sharing insights and supporting quality improvement activities, such as conducting surveys, and taking part in technical working groups to improve
• the overall performance of the program.
• Train new Program Assistants on the various tools used within PROMPTS and provide insights on field work to ensure smooth workflow/job transition.
• Provide timely and quality responses to queries from mothers by responding to questions on the Helpdesk to ensure mothers receive care at the right time.
• Attend all program and organizational related meetings through the provided channels such as virtual or in person meetings to promote organizational cohesiveness.
• Manage various PROMPTS tools through continuous updates and improvements in order to guarantee quality service provision to all enrolled mothers.

Requirements

• Diploma in Health, Marketing, Community Development and any other related fields
• Minimum of 1 year of relevant experience
• Tech savvy, proficient in MS Office (Excel and PowerPoint)
• Database management programs
• Data visualization
• Data analysis
• Project management
• Experience or familiarity with maternal or newborn health
• Experience working with county health officials
• Experience with stakeholder management
• Experience with data collection through household and/or phone surveys, focus groups, observation etc.
• Excellent oral and written communication skills
• Proactive, self-motivated and team-oriented
• Ability to multitask effectively
• Team player
• Ability to work under minimum supervision
• Ability to withstand demanding targets; does well under pressure
• Dependable and upholding the highest level of honesty and confidentiality
• High attention to detail and problem-solving skills