Assistant Manager-Intermediary Management at Jubilee Insurance

Job Ref. No. JLIL056

Role Purpose

The role holder will be responsible for managing the intermediary payroll, incentives and benefits aspects of Retail Life and Pensions in line with the strategic growth objectives. The role holder will achieve this by efficiently employing online initiatives, automations and have delivery focus to improve digital communication and outputs for intermediary administration through portals.

Main Responsibilities

1. Administration of commissions, retainers, incentives, and any other payments pertaining to intermediaries within the retail product lines.
2. Administration of the respective intermediaries’ portals and the IT liaison person in the event of any innovations required.
3. Ensure the respective intermediaries modules maintain accurate and up to date data.
4. Generate and interpret monthly reports pertaining to the sales force or as may from time to time.
5. Stay up to date with the latest legislation and business process changes whilst effectively interpreting and communicating it to the agency management and intermediaries as needed.
6. Investigating any issues raised and providing responses to intermediaries in an efficient manner.

Key Competencies

1. Visionary Leadership
2. Customer focus
3. Market awareness
4. Team spirit
5. Ownership & commitment
6. Continuous Innovation

Functional Skills

1. Excellent oral, written and online communication skills
2. Presentation skills
3. Negotiation skills
4. Business planning and tracking
5. Time management
6. Interpersonal skills

Qualifications

• Bachelor’s Degree in Commerce (Insurance), Business or any other related field.
• Knowledge of standard software packages
• Knowledge of legislation governing insurance and retirement benefits in Kenya

Relevant Experience

• Minimum 5 years’ experience in a similar role.