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  • Posted: Nov 9, 2022
    Deadline: Nov 11, 2022
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

    Read more about this company


    Laundry Officer

    Job Purpose:

    To provide maximum comfort and hygiene to our guest by delivering the

    best quality of laundered aircraft furnish and linen.

    Key Accountabilities/Responsibilities:


    • Adhere to Laundry processes and formulas.
    • Classify aircraft furnish, and linen specific categories prior to washing to ensure production efficiency.
    • Load the laundry wash wheels properly and follow wash formulas to obtain efficiency in the washing process.
    • Carry out preventive maintenance procedures on a daily, weekly, and monthly basis including filter cleaning/replacements, light oiling and water/detergent/steam leak identification.
    • Multiskilling involving working on aircraft cabin aesthetics and cleanliness involving removal and replacement of soiled seat covers and curtains. Aircraft fumigation and pest control
    • Ability to check for latched laundry machine system faults on the selector panel for predictive maintenance and accurate trouble shooting.

    Economical Operation

    • Use the right prescribed quantities of chemicals; proper water levels;
    • Maintenance of equipment and proper scheduling of resources.
    • Daily replenishment of detergents/Cleaning solvents to the optimum levels.

    Quality Management

    • Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
    • Carry out visual inspection to detect machine failures /problems which can be solved without undue downtime.
    • Keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards


    • Keep the Laundry free of dust and inspect daily.
    • Empty line traps frequently after every shift.
    • Attend to leaking pipes, humming motors or steam leaks immediately.
    • Ensure and maintain a safe, healthy and secure working environment in compliance with the authority’s requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
    • Report hazards, near misses and incidents occurrences as per company procedures.
    • Be conversant with firefighting skills


    • Pounds per hour produced per laundry step.
    • Soiled carts dumped/pounds separated.
    • Number of tunnel loads (transfers).
    • Number of loads washed in conventional washers and turnaround time between loads.
    • Pieces per hour per workstation person, including hand folded items Carts packed per hour.

    Knowledge, Skills, Experience:

    • Certificate in laundry, housekeeping, hospitality, catering or hotel management.
    • Prior experience in a similar role is preferable
    • Familiarity with cleaning detergents and laundering equipment
    • Ability to stand for long periods
    • Capacity to lift up to 20 pounds unaided
    • Basic arithmetic skills
    • Outstanding organizational and time management skills.
    • Excellent analytical and problem-solving skills.
    • Driving License and Competence an additional advantage
    • Cert/diploma in computer studies.
    • Minimum 2 years relevant working experience

    Behavioral Competencies:

    • Achievement Drive and Initiative
    • Passion for KQ
    • Industry and Knowledge
    • Leading Courageously

    Method of Application

    Interested and qualified? Go to Kenya Airways on to apply

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