Key Account Manager at AGL- Africa Global Logistics

Mission Description                      

• Analyze and profile client accounts based on performance, value and potential and generate periodic reports
• Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
• Develop a strategy for managing key accounts and ensure its implementation
• Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
• Develop pricing structures for key clients
• Resolve disputes and maintain client relationships to promote client retention
• Conduct account reviews
• Analyze and adapt new strategies to react to changing business trends
• Conduct client visits based on target prospects.
• Generate weekly sales reports and submit to management.
• Supports in conceptualizing and providing solutions.
• Manage client relationships (Internal and External)

Profile

• Bachelor's degree in Sales and Marketing.
• 5 years of experience in Logistics Industry.