Key Accounts Representative at Janta Kenya

Job Description

• As the key accounts representative your main assignment is to acquire and onboard new Seller accounts on the app.
• Our strategy is to work through structured value chains, so you will be responsible to onboard formal/ structured sellers.
• This requires you have experience in sales of a financial product as well as estimating credit worthiness and are able to convince and sell at board room level.

Key Responsibilities

•  Acquisition and onboarding of new key accounts.
• Research and identify promising value chains and verticals.
• Building and maintaining long-term customer relations.
• Indication of credit worthiness.
• Technical support in onboarding on an ongoing basis.
• Acknowledging customer queries and complaints and resolving the same.
• Follow-up on late payments through the Seller.
• Identify continuously opportunities for growth and improvement in existing accounts.
• Monitoring competition and advising the company on the same.
• Any other duty assigned by your immediate supervisor.

Key Deliverables

• Credit/Debt management
• Customer relationship management
• Targets
• Customer satisfaction
• Company ambassador
• Strong set of ownership

Skill & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Formal credit training is an added advantage.
• 2 -3 Experience in experience in the financial/fintech sector/Pharmaceuticals and/or FMCG sector.
• Excellent communication, presentation and negotiation skills.
• Good time management and organizational skills.
• Strong analytical and problem-solving skills.
• Strong set of ownership for every deliverable.