Learning Experience Lead at CrossBoundary

We're looking for a creative and execution-oriented Learning Experience Lead to bring their instructional design experience to building and delivering learning journeys that level up skills and performance across CrossBoundary. Your work will directly shape how our people grow, lead, and succeed at CB.

Primary Responsibilities

Build, Implement, and Refine Learning Journeys 

• Adapt existing content into clear, practical learning programs tailored to different roles, professional phases, and teams 
• Choose and manage the right learning platform to deliver content effectively at scale 
• Design the right blend of learning experiences to help our content come to life 
• Use feedback and data to iterate, improve, and adapt our learning offerings 

Develop and Deliver New Content 

• Manage the roadmap for developing new curriculum content, including planning, drafting, testing, and refining as needed 
• Collaborate with subject matter experts and stakeholders to co-develop relevant materials 
• Deliver and facilitate trainings, pilot new programs and iterate based on feedback and data 

Manage and Operationalize Competency Frameworks 

• Maintain and evolve our competency frameworks to make sure they are clear and relevant  
• Integrate competencies into learning journeys, performance management, and professional development initiatives. 

Keep our learning resources organized and up to date 

• Organize, update, and maintain a centralized, accessible library of learning materials, templates, and resources. 

Oversee Broader Professional Development Offerings 

• Design and coordinate offerings such as leadership coaching, technical skill-building, and other role-based development experiences. 

Qualifications
Required skills and qualifications: 

• Instructional Design: Proven ability to create engaging, effective learning programs grounded in adult learning principles. 
• LMS Experience: Hands-on experience managing learning management systems (LMS) 
• Business Acumen: Strong ability to translate business goals into learning solutions that drive measurable impact. 
• Project Management: Highly organised with the ability to manage multiple learning initiatives, collaborators, and deadlines simultaneously. 
• Communication: Clear, concise, and compelling communicator who can engage stakeholders and learners across diverse geographies and functions.