Levvia Delivery Centre Team Leaders at Deloitte Consulting

Main purpose of the job

The ideal candidate will be a role model for change, have keen interest in the development of junior staff and be an ambassador for the Deliver Centre. In this role, you will support Audit to deliver strategic Audit Transformation goals specifically within the Levvia Delivery Centre. The key component of this role is to ensure the successful performance of your team, focus on ensuring high quality of work, be effective at operational line management and contribute to continuous improvement. You will be responsible for developing the team and ensuring the implementation of processes and procedures to support the Levvia Delivery Centre operations. This will include providing and receiving feedback on improvements to processes and procedures. You will be required to show initiative, be proactive and work independently to solve problems

What you will do

• Manage, develop, and coach the Delivery Centre staff;
• Develop and have a pastoral care role for staff during rotation;
• Embed standardization and the Deloitte way;
• Complete and review participants work before it is returned to the onsite team;
• Identify opportunities for continuous improvement; and
• Promote the use of DC in the business.

Qualifications

• Have at least three (3) years working experience.
• Be passionate about staff development.
• Be a Pioneer and Relationship builder.
• Have a strong sense of ownership.
• Self-driven for quality outcomes.
• Be an inspiration to junior staff.
• Previous Team Leader experience in a Delivery Centre (DC) will be an added advantage.

Additional Information

Behavioural competencies

• Emotional intelligence, and effective interpersonal and relationship building skills.
• Strong ability to work independently.
• Ability to manage upwards.
• Adaptable, able to manage change and ambiguity with ease.
• Proactive and solution oriented.
• Able to switch between analytical and creative thinking often.

Technical Competencies

• Strategic planning.
• Excellent communication skills, both written and verbal.
• Time management.
• Analytical skills - Ability to translate data and metrics into insights.
• Project management.
• Facilitation skills.
• Excellent problem-solving skills.
• Experience managing teams.