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  • Posted: Mar 15, 2023
    Deadline: Not specified
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    At Living Goods we empower people to improve the health of their families, friends and communities. Living Goods supports networks of 'Avon-like’ health entrepreneurs who go door to door to teach families how to improve their health and wealth and sell life-changing products such as simple treatments for malaria and diarrhea, safe delivery kits, fortif...
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    Senior Manager: Digital Health Partnerships

    Roles and responsibilities:

    Strategy and Thought Leadership:

    • Partnering with the CDHO, create a vision for Digital Health partnerships and relationships that align with LG’s strategic priorities. The role acts as an external interface to the voice of partners, learning from partners’ experiences, successes, and failures, assessing partner priorities and focus areas, and mapping with LG program and organizational priorities.
    • Review, design, develop, and periodically refine the Digital Health Strategy in line with the overall organization strategy, applying lessons from work done in our existing countries, emerging technology trends, and best practices emanating from the global and local digital health and technology ecosystem.
    • Strengthen LG’s thought leadership role in the DH ecosystem by bringing to life our digital health impact through careful, accurate, and clear articulation of our voice, evidence, and impact in the external forums and partner landscape.
    • Contribute and lead the development of global digital health deployment models and plans in close partnership with different partners.
    • Design digital health models (design, implementation, and rollout) for various scenarios as LG scales into new countries including internal and external partnerships models.
    • Determine optimal digital health platforms and technology products for different programs and geographic contexts for realizing LG’s organizational priorities and strategic objectives.

    Digital Health Delivery:

    • Lead the development and implementation of processes, policies, and systems to support operational effectiveness and compliance with DH interventions.
    • Provide leadership support for the delivery of the grant-related deliverable through close coordination of various internal and external teams as well as mapping of overall scope, timelines, and committed plan. Negotiate, set up, and manage expectations, reporting structures, communication channels, payment mechanisms, etc. for any external digital or technology partnerships.
    • Monitor, evaluate, and develop corrective action plans ensuring programs/projects are delivered within the plan and aligned to goals.
    • Lead/support scoping trips and research, and where opportunities turn to implementation; lead the design of the new / revised digital solutions and technical requirements.

    External Relations, Partnerships, and Advocacy:

    • Develop and maintain strong relationships and partnerships with external partners including technology providers, innovators, implementing partners, policymakers, and donors in the local and global digital health and technology ecosystems.
    • Stakeholder management for advocacy – helping the advocacy team to establish stronger relationships with digital health advocacy targets, including co-developing / co-implementing stakeholder engagement plans.
    • Represent LG in external meetings, workshops, and conferences and showcase our digital health impact in the local and global ecosystems; support the engagement of other team members in forums on digital health (e.g., reviewing/developing talking points, prepping speakers).
    • Provide regular insights and updates on digital health and technology-related trends and work closely with CDHO for mapping the opportunities and risks from the ecosystem trends to LG programs and advocacy priorities.
    • Develop and inculcate strong partnerships internally with various LG departments and units (within the Digital Health department as well as with other departments and units such as Programs, Innovations, BDAC, Country teams, etc.) to ensure close alignment and collaboration to realize LG’s mission.
    • Lead the periodic review, refinement, and adoption of the internal DH partnership framework and co-lead the evolution of our digital health work in a new era of scale technology while balancing the innovation focus involving emerging technology trends (data and digital)
    • Identifying opportunities to influence digital health policies with multilateral/bilateral advocacy targets, including scanning of the digital health policy landscape.
    • Providing technical assistance in the development of digital health policy recommendations
    • Developing / co-developing collateral for advocacy – policy / technical briefs, white papers, technical guidance documents, and blogs.

    Business Development (BD)

    • Support with business development and fundraising efforts with bids, proposals, concept notes, presentations, etc. in response to government and other donor/partner solicitations which are aligned with LG objectives and mission.
    • Act as the in-house DH interface to support BD activities, including coordinating and owning the end-to-end process for ensuring timely support for bid responses and proposal preparation; support includes strategic alignment, scope estimation, execution dependencies, risk mitigation, etc.
    • Identify and develop funding opportunities to further the digital health strategic agenda.
    • Develop, maintain, and communicate digital health-related content including any grant-related reporting requirements.
    • Identify and target new opportunities to work with partners (including governments), manage and prioritize the pipeline of opportunities, engaging internal and external stakeholders.
    • Work with the BD team to develop concept notes, presentations, and thought papers including proposals and bids for identified opportunities with DH components and scope.

    Skills, Competencies, And Experience

    • The candidate should have 10+ years’ experience or more in identifying and implementing digital health/technology, ideally in the development space.
    • The candidate must have prior professional work experience in Africa.
    • Prior experience in matrix reporting in a large global organization is desirable.
    • Prior experience working in a diverse team is desirable.
    • The candidate must have a strong understanding of the technology systems, platforms, frameworks, and digital ecosystems including the software development lifecycle.
    • Deep understanding of evolving digital health and community health landscape, particularly in Africa, including opportunities and challenges and commonly adopted digital health solutions and platforms used in low-resource settings.
    • Innovation and creative thinking with exceptional problem-solving skills. Broad understanding of digital technical frameworks, their current limitations, future trends, and industry requirements
    • Experience initiating change processes of technical solutions and proactively involved in managing innovation and change related to the implementation.
    • Ability to continuously identify, file and follow up on new features and issue requests during implementation.
    • Ability to understand client and partner requirements and design future state workflow for effective solutions.
    • Team and Organizational Leadership
      • Should have hands-on leadership and management experience.
      • Ability to lead organization design, communicate a vision, manage performance and change, build common understanding, and align resources to accomplish departmental objectives as work evolves.
      • Experience in managing talent - hire, onboard, motivate and inspire others to be the best they can be.
    • The candidate should have a track record for identifying opportunities and bringing ideas to fruition. The candidate should have successfully started projects or initiatives in developing countries before, preferably in the development space such as health.
    • The candidate must possess strong interpersonal skills that establish and maintain rapport with diverse global audiences and a willingness to work in a dynamic work environment.
    • The candidate should understand what it takes to successfully work and build lasting relationships with external partners including technology providers, implementation organizations, donors, etc., and have the ability to serve as an external ambassador of the organization, including leading both formal and informal presentations such as speaking at conferences.
    • Strong experience in advocacy and policy development around digital interventions.
    • The candidate must possess excellent communication skills, both oral and written (MS Word Suite including Word, Excel, and PowerPoint tools).

    Minimum Qualifications

    • Bachelor’s degree (or more) in Business Administration, IT / Computer Science, or a relevant field.
    • Certification / Diploma in Project Management, Digital /Technology, or Data Aspects is desirable.

    Method of Application

    Interested and qualified? Go to Living Goods on www.linkedin.com to apply

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