Loans Management Officer at Shelter Afrique

Portfolio Management

• Analyze financial data, track key metrics, and identify potential risks or areas for improvement in the performing portfolio.
• Monitor financial performance and ensure compliance with financial covenants tdetect early warning signals and reduce non-performing loans (NPLs).
• Dispatch invoices tborrowers, including ad hoc requests from investment officers.
• Update the Loans Dashboard on a monthly and quarterly basis tprovide actionable insights.

 Loan Administration:

• Process loan disbursements in line with existing lending policies and procedures.
• Compile and maintain periodic reports for continuous monitoring of disbursed loans.
• Monitor and reconcile escrow accounts monthly, advising management on any red flags.
• Prepare account plans and update them as required.

Reporting and Analysis:

• Prepare financial data, reports, and presentations on a monthly and quarterly basis tinform stakeholders.
• Ensure timely reporting on the loan portfolio, including compliance with loan agreements.
• Provide required information tinternal and external audit teams.

 Client Relationship Management:

• Act as a liaison between the Business Team and Special Operations Unit (SOU), ensuring smooth servicing of client requests.
• Identify and address early warning signs of non-performance.
• Support customers by resolving issues such as interpreting loan statements, clarifying invoices, and addressing disputes.

Risk Mitigation and Recovery:

• Notify customers of loan approvals, terms, and conditions as per agreements.
• Enforce compliance with loan agreements and covenants.
• Prepare lists of defaulters, initiating recovery actions in collaboration with the Legal Department or SOU as required.
• Participate in the loan restructuring process alongside relevant team members.

Operational Excellence:

• Lead the implementation of the Oracle Collection Module for the unit.
• Collaborate with other departments tprovide the requested information efficiently.
• Perform any other related duties as assigned