Logistics Manager – Kenya at Nissan

Job Purpose: To effectively manage Crown Motors Group T/A Nissan Kenya’s Vehicle Logistics (Supply Chain Process) including any required fitment of accessories and / or aftermarket fitment requirements as requested by our customers.

Key Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Monitoring of clearance process and release of vehicles from the clearing agent once cleared.
• Direct, optimize and coordinate full order cycle
• Processing (creation, arrival and clearance) of vehicles on Automate on arrival in Kenya and maintains proper records of all import documentation and freight details of units.
• Prepare accurate and timely customer documentation in accordance with the set company processes and procedures Government regulation standards.
• Develop and maintain effective networks with both internal and external customers to ensure the smooth processing of vehicles and accessory fitments to the end customer.
• Liaison with transporters for effective vehicle movements, processing of claims and follow up on required repairs once claims are approved.
• Coordination of effective transfer and vehicle movements to ensure timely delivery within agreed lead times.
• Ensure all correct fees and taxes are paid to the correct authorities and coordinate the registration of new vehicles for all branches.
• Adherence to internal and external policies and procedures as well as all statutory requirements and communicate any changes to management when changes take place.
• Prepare accurate and timely logistical evaluation reports, operational reports and supplier evaluation reports.
• Register new vehicle warranty and ensure the warranty database is accurately updated within agreed standards.
• Coordination of PDI, fuel and accessory orders through the assistance of the Sales Administrator.
• Manage the overall planning and fitment of accessories in line with manufactures standards to ensuring conformity to Nissan standards and Customer requirements.
• Advise & assist in the sourcing of local suppliers for fitment of various aftermarket accessories’ / consumables which are not sold as standard by our parts department.
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers in scope
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Resolve any arising problems or complaints to enhance customer experience
• Meet cost, productivity, accuracy, and timeliness targets
• Preparing and submitting timely and accurate reports on periods/schedule advised
• Provide a performance statement to justify your experience, skills and competencies developed over the years, with focus to most outstanding ones.

Structure

• Reports to the Managing Director – Kenya
• Manages a team of 3-5 jobs

Key Qualifications / Skills / Knowledge and Experience required

• Diploma / Degree in Automotive aligned discipline.
• Minimum of 4years experience in a similar area.
• Strong Computer skills and generation of accurate and timely reports
• Strong People Management / Relationship Skills
• Good knowledge and experience in supply chain management
• Product & Accessory Knowledge
• Knowledge of Kenyan customs laws and process
• Clearing experience is an added advantage