Logistics Officer at Ignite Energy Access

Job Purpose/Mission

The Logistics Officer is responsible for managing end-to-end logistics operations, covering the importation of stock into the country, in-country distribution from the National Warehouse to Service Centres, and reverse logistics back to the Warehouse. The role ensures timely, cost effective, and compliant movement of goods while maintaining accurate inventory visibility across all locations.   
The position plays a critical role in supporting business continuity and service delivery by ensuring product availability, efficient distribution, and controlled returns. The Logistics Officer is accountable for coordinating and managing third-party logistics (3PL) partners, enforcing service level agreements, and maintaining strong controls over stock movements to minimize losses, delays, and discrepancies. Working closely with internal teams, clearing agents, transporters, and 3PL partners, the logistics Officer ensures operational excellence, regulatory compliance, and continuous improvement across all logistics processes.

Responsibilities:   

• Support demand planning for imported stock by aligning inbound shipments with sales forecasts, inventory targets, and service level requirements to ensure continuous product availability.
• Coordinate and manage the end-to-end importation process of solar products from international suppliers to the National Warehouse in Kenya, including shipment planning, customs clearance, regulatory approvals, and delivery timelines.
• Maintain complete, accurate, and well-structured logistics documentation (import, transport, delivery, and disposal records), ensuring full traceability and readiness for internal, external, and regulatory audits.
• Supervise unloading of inbound containers and verify seal integrity.
• Manage and control all in-country stock movements, including outbound distribution from the Warehouse to Service Centers and reverse logistics returns back to the Warehouse, ensuring timely execution and physical stock verification.
• Oversee and coordinate reverse logistics processes, including returns assessment, segregation, and reconciliation, ensuring accurate system updates and proper handling of returned and non- conforming stock.
• Coordinate the safe, compliant, and fully documented disposal of electronic waste through licensed and certified recycling partners, in line with environmental regulations and internal policies.
• Ensure all stock movements (inbound, outbound, inter-warehouse, and returns) are accurately and promptly recorded in the inventory management systems, maintaining real-time stock visibility, data integrity, and variance control.
• Ensure full compliance with all logistics operations with applicable customs, trade, safety, and environmental regulations, as well as internal policies, procedures, and control frameworks.
• Manage and monitor third-party logistics (3PL) partners, including transporters, clearing agents, and service providers, ensuring adherence to agreed service levels, costs, and compliance requirements.
• Negotiate, manage, and review contracts, pricing, and service level agreements with logistics service providers to optimize costs, improve performance, and mitigate operational risks.
• Build and maintain strong working relationships with internal stakeholders, logistics suppliers, 3PL partners, customs brokers, clearing agents, and regulatory bodies to support smooth, reliable, and efficient operations.

Experience

• Minimum of 5 years’ experience in logistics and supply chain operations with emphasis on international import coordination and in-country distribution.
• Strong knowledge of customs clearance procedures, HS classification, trade compliance, and e-waste regulatory requirements.
• Proven experience managing third-party logistics partners, negotiating contracts, establishing SLAs, and monitoring performance.
• Experience leading cross-functional teams under measurable KPIs. 

Qualifications 

• Bachelor’s degree in Logistics, Supply Chain Management, International Trade, or a related discipline.
• Master’s degree is an added advantage.
• Professional certification (e.g., CSCP, CLTD, CPIM).