Lubricants Sales Engineer at TotalEnergies Kenya (Formerly Total Kenya Limited)

Job Description

The above-mentioned opportunity has arisen within the Commercial- Specialties Department, Lubricants Sales Section. Reporting to the Lubricants B2B Manager, the incumbent shall be responsible for the following: 

• Ensure Health, Safety, Environment & Quality (HSEQ) policy implementation and compliance at customer locations.
• Achieve set yearly targets for Volumes & Margins in his region
• Monitor the performance and maintenance of lubrication equipment at customer sites
• Advise customers and prospects on product recommendations based on lubrication surveys
• Implement used oil analysis and facilitate used oil sampling for customers
• Interpret oil analysis lab reports and advise customers accordingly
• Conduct technical training for customers and prospects
• Manage the lubricant market segment in his/her region in order to ensure effective & profitable growth.
• Carry out market intelligence in his region to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the Lubricants business
• Ensure strict adherence to credit policy by all consumers.
• Offer support to other lubricants channel such as stocking, pricing, merchandising and market intelligence
• Advise the lubricants management of any market/customer changes affecting monthly sales forecasts, blending and importation of lubricants.
• Optimize overhead expenses such as equipment maintenance, seminars, promotions, mileage & stationery
• Liaise with Customer Care Section for customer order processing
• Following up with customer care to ensure pending orders are retrieved and supplied
• Following up with the depot to know position and ensure customer’s orders are delivered.
• Liaise with transporters for local deliveries
• Monitor depot stocks and liaising with other depots and the blending plant for product transfers
• Advise Blending Plant on how to prioritize blending
• Liaise with Sales Administration Section for correct customer prices in SAP

Context and environment

External environment

• Competitive market with increasing number of new entrants
• Increasing awareness among customers leading to high demand on superior support services

Internal environment

• Several departments involved in the successful execution of this job thus calling for teamwork

Candidate profile

The job holder requires the following minimum qualifications:

• Degree in Mechanical/Production/Chemical Engineering
• More than 3 years' exposure in Sales and Marketing environment
• Business Management and Administration skills

Additional Information

• Offer lubricants technical support to all consumers in his/her assigned region
• Maintain profitability and market share of the lubricants business in his/her region
• Identify and develop new marketing opportunities of Lubricants in his region.