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  • Posted: Aug 5, 2022
    Deadline: Aug 19, 2022
  • Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
    Read more about this company


    M-Pesa Africa - Quality Engineering Manager

    Role Description

    You will be responsible for owning, managing, and driving quality engineering practices within our various Agile Release Trains (ARTs). Current ARTs include Digital, Business Payments and Credit. You will be fully responsible for functional, non-functional and automated testing within the specific agile release train.

    What you will be doing


    • Regular team and one-on-one engagements;
    • Build the skillset according to the fit for future program;
    • Team performance managementand building high performing SDET team;
    • Facilitate and empowers teams in achieving high performances in Solution delivery, ensuring quality standards are achieved.

    Functional Testing

    • E2E accountability for testing execution;
    • E2E accountability for management UATsNon-Functional Testing;
    • E2E accountability for performance testing;
    • E2E Accountability for GDR testing and disruptive testing.

    Automated Testing

    • E2E accountability for testing automation as part of the DevOps strategy;
    • Responsible for automated regression testing for all exposed APIs;
    • Responsible for automated regression testing for all backend system APIs to be used for upgrades;
    • Responsible for decreasing the testing time by 50% and increasing coverage and quality to have zero major bugs on production.

    Systems accountability

    • Accountable for building and maintaining testing environments for all IT solutions
    • Accountable for setting upand maintaining quality engineering platforms

    Competencies you require for the role

    • Extremely valued as a thought partner across all teams and viewed as an invaluable role model for peers
    • Natural “servant” Manager, with the ability to develop and communicate the objectives, inspire, coach, and motivate staff
    • Able to recruit, mentor, and develop large teams spread across multiple initiatives
    • Ability to understand long-term (‘big picture’) andshort-term perspectives of events and change and how they relate to achieving business outcomes
    • Organizationally savvy, with understanding of the political climate of the enterprise and how to navigate obstacles and politics.
    • Knowledge of both the current Telecommunications and digital services market and emerging business and technology trends

    Apply if you have:

    • Master’s or bachelor’s degree in Computer Science, Information Systems, Business Administration, or another related field;
    • Five (5) or more years of work experience in software quality assurance, testing, programming and /or systems analysis;
    • At least three years of software engineering or quality assurance; managership responsibilities in large delivery organizations;
    • Extensive experience of software QA methodologies, tools, and processes, with experience writing and executing comprehensive test plans and cases;
    • Extensive experience of automated testing tools and frameworks;
    • Extensive experience working with agile methodologies, such as Scrum, Kanban, XP, TDD and BDD;
    • Extensive experience working with multiple programming and scripting languages, such as JavaScript, Ruby, SQL, and Python;
    • Competency in UX/UI principles and practices;
    • Experience working in cloud-native environments;
    • Professional experience and knowledge of the Telecommunications industry preferred;
    • Certified Scrum Developer (CSD) preferred.

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on to apply

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