ICT Officer at Maasai Mara Wildlife Conservancies Association (MMWCA)

Duties and Responsibilities

• Set up, install, configure, monitor, troubleshoot and maintain all servers (i.e. operating systems, antivirus software and productivity software such as Microsoft Office), websites, professional and social network portals and any other ICT systems that may be in use.
• Work with the Communications Team to regularly update the website.
• Ensure up-to-date ICT inventory of all electronic systems and labelling of gadgets and all the ICT equipment.
• Manage LAN and WAN within MMWCA offices and ensure at least 95% network/internet uptime.
• Ensure availability and access to email and internet/network for all staff.
• Serve as the ICT point of contact for third parties, i.e. ICT vendors for goods and services, on all ICT matters. 
• Participate in reviewing, formulating and implementing the ICT and Data Protection policy of the organisation.
• Carry out or organise ICT training for users where required.
• Oversee change management and ICT technology upgrades to keep the organisation at the cutting edge in ICT 
• Oversee ICT use and security audits and ensure attendance of all issues raised after each audit.
• Assess the risk of misusing confidential information, create safeguards and maintain the information security programme through regular testing and report to the CEO.
• Facilitate renewal of organisation’s ICT licenses, warranties/guarantees, ensuring they are always up-to-date.
• Participate in developing and monitoring the ICT annual and periodic budget within the organisation.
• Regular cleaning and maintenance of ICT equipment.
• Provide help-desk support for ICT-related issues.
• Any other related duties as assigned by the supervisor.

Qualifications

• A Bachelor’s Degree in IT/Computer Science or other related ICT degree certificate from a recognised university.
• Professional qualification on Diploma in Design, software system Architecture, Programming, Networking or any other related ICT qualification will be an added advantage
• Website Development.
• Setting up teleconferences.
• At least three years of experience as an IT Officer in a relevant and busy environment.
• Good organisational and interpersonal skills.
• Ability to work under pressure and multi-task.
• High level of Integrity and confidentiality.
• Previous experience working for a conservation organisation and/or pastoralist communities is an added advantage.
• Ability/willingness to work in a remote place – the job will be based at Aitong’ in the Maasai Mara