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Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
The Position:
The job holder is responsible for the last mile merchant and agent support for all digital products. The job holder is responsible for Merchants and Agents support related to DFS services to branches; subsidiaries, corporate services, insurance (i.e., Service Management, Platform Delivery, Client Service, Demand Management, issue resolution, etc.) interaction between DFS and the Bank. They will work with other training managers for Customer knowledge and training across the bank.
Key Responsibilities:
The Person:
For the above position, the successful applicant should have the following:
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