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  • Posted: Feb 19, 2021
    Deadline: Mar 4, 2021
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    The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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    Manager – Alternative Dispute Resolution

    Department: Legal Services and Board Coordination

    Division: ADR

    Responsible for (Purpose of the job).

    • Coordinating Case Review Forums, oversee preparation of Comprehensive Information Pack (CIP) for facilitators, co-ordinate CTDR administrative operations, revenue related activities, preparing policy briefs, strategies and evaluation of ADR initiatives undertaken. Facilitating simple tax disputes.

    Tasks and outputs:

    • To ensure compliance with SLA’s;
    • Participate in case review forums;
    • Determine suitability of tax disputes for ADR;
    • Participate in development of Comprehensive Information Packs (CIP) for facilitators;
    • Participate in the implementation of Dispute Management and Alternative Dispute Resolution (ADR) initiatives;
    • Develop and managing an effective feedback mechanism for tracking ADR initiatives;
    • Co-ordinate and manage tax disputes;
    • Participating and coming up with strategies for stakeholder engagement (both internal and external);
    • Preparing/review policy briefs and reports;
    • Preparing strategic and operational reports for the division;
    • Overseeing performance of Staff under his supervision;
    • Participate in sensitization of stakeholders on ADR strategies employed by KRA;
    • Maintain databases for disputes handled at ADR and other reports;
    • Monitoring of general performance targets for the Division;
    • Assist in the Administration, monitoring and compliance function of the division. 

    Minimum qualifications

    • Bachelor’s Degree in Commerce; Finance or Accounting, Economics, Statistics & Law
    • Must have undertaken 20-hour training on mediation skills;
    • A member of Chartered Institute of Arbitrators.
    • Management and Governance courses.
    • A Master’s Degree and CPA or ACCA will be an added advantage.
    • A good understanding of Revenue Statues and International Taxation;
    • Exposure to disputes management, resolution and mediation skills.

    Minimum years of experience

    • Five (5) years’ experience in dispute resolution practice, two (2) of which should be in a entry level management position in a comparable organization.

    Competencies required for this role

    • Strong administrative, managerial and leadership skills
    • Excellent decision making skills and capabilities
    • Excellent planning, organizational and analytical skills
    • Resilient, focused and results oriented.
    • Excellent oral and written communication, presentation and interpersonal skills.
    • Motivated, dynamic and dedicated team player.
    • Ability to build and maintain strong relationships.

    Method of Application

    Interested and qualified? Go to Kenya Revenue Authority (KRA) on to apply

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Average Salary at Kenya Revenue Authority (KRA)
KSh 71K from 35 employees

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