Manager Core Banking - Faulu MFB at Old Mutual Kenya

Change Management and Projects:

• Works closely with various business functions and project teams for delivery of approved T24 solutions.
• In liaison with functional units, supports T24 related projects.
• In liaison with business units, performs product optimization on existing products.
• Ensures quality component, system integration and user acceptance tests are performed on all initiatives, ensuring proper documentation and post implementation evaluations.
• Ensures all developments are done with security and risk in mind. This should be adequately tested and demonstrated in all implementations. This to avoid possible loss or audit items.
• Coordinates installation of new systems components, ensuring correct installation (including post deployment implementations) and makes post implementation evaluations, reporting any adverse issues.

Problem Management

• Diagnoses and assesses repeat issues(problems) and pain points, working to provide final resolutions through development and/or back to core functionality.
• Closely works with and escalates items to Temenos(vendor) for resolution where necessary.
• Reviews current implementation and advises on Best Practice on T24 functionalities.
• Spearheads maintenance, traction, and resolution of system core functionalities.

 Incident Management

• Works to ensure maximum availability of the Core Banking environment:
• Evaluates, reviews and conclusively resolves all assigned T24 Core Banking related incidents and requests.
• Monitors and evaluates performance of T24 Core Banking, recommending, and implementing performance related solutions within the bank.
• Provides 24 hour on call support for T24 Core Banking issues.

Security Management

• Ensures that all security aspects are defined, documented and implemented in accordance with the Bank’s Security IT Policy and guidelines.
• Ensures adherence with the Group’s technical and security standards in all aspects of the technical activities.
• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and report all suspicious Transactions to the Line Manager.

 Capacity and Business continuity

• Build and disseminate expert T24 skills and issue resolution, ensuring back up resource in all builds.
• Hands on Temenos T24 Technical Skills in Writing the Complex customized programs, Interfaces in Conventional & Islamic Banking. Performs development (coding, unit testing, packaging, deployment, etc.) and any other responsibilities (SIT/UAT support, training, etc.) defined in the SOW of the project/assignment or as assigned by the Lead T24 Developer of the Bank.
• Candidate should be aware of T24 coding Standards & should have worked in Release T24-R12 and above with Browser and Oracle DB. Must be highly skilled in T24 programming.
• Should have the working knowledge on Modules and Customizations in Arrangement Architecture AA- Accounts, AA – Lending, AA – Liabilities, Accounts, FT, Teller, Money market, Payments, Delivery, Advice, COB Jobs, Batch routines, Version routines, enquiries in conventional banking products. Should be aware of the accounting flows in these modules.
• Strong Skills in Developing the Web Services in T24, expertise in Satellite System Integrations (Ex UAEFTS, WPS, Clearing, Cards, ATM, Internet Banking, Mobile Banking, Digital Applications etc.) using MQ, SOAP, REST API.
• Adopts an attitude of professionalism, excellence, integrity, constant improvement, proactiveness, trustworthiness, and other virtues defined in the company’s core values as well as those highly valued in society, in general.
• Proactive and requires minimal management supervision.
• Documenting system developments in accordance to the application development policy.
• Create test plans, test cases, test scripts and perform technical unit testing
• Work with existing systems to track and manage Change requests and user issues.
• Perform root cause analysis for recurring incidents, design and execute test plans.

Qualifications and Skills:

• Banking experience and knowledge will be an added advantage.
• Proven experience in systems analysis, design, implementation and support.
• 4+ years’ proven experience in T24 Core banking development, support and troubleshooting, web technology and integrations.
• 4+ years’ experience in T24 Core Banking with good understanding of modules such as Funds Transfer, Teller, Arrangement Architecture (AA), Trade etc
• 4+ years’ experience in T24 Banking Systems Operations (COB, deployments, health checks, troubleshooting).
• Experience in T24 template programming, T24 customization (VERSION, ENQUIRY, online services), Design Studio, Browser Web, jBASE, TAFC, TAFJ, jAgent, and OFS.
• Ability to troubleshoot and debug T24 issues using logs, traces, and debugging tools.
• Knowledge of T24 data model, application design, version control, enquiry design, batch processing, and integration services.
• Experience in working with Temenos T24 Extensibility Framework, which allows you to create and modify T24 components using Java code will be an added advantage.