Manager – Digital Communication & Production at Kenya Revenue Authority (KRA)

Job Summary

The job holder shall be responsible for developing and executing the Authority’s digital communication strategy and overseeing multimedia production to enhance brand visibility, public engagement, and reputation management.

Duties & Responsibilities

• Develop and execute digital communication strategy
• Oversee digital platforms, social media, and website management
• Lead multimedia production (videos, animations, podcasts, documentaries)
• Manage SEO, SEM, and digital advertising campaigns
• Analyze digital performance and provide insights
• Manage digital communication budgets and partnerships
• Implement corporate initiatives and M&E frameworks
• Implement corporate initiatives in the Unit: Performance Management, Audit, Integrity, Quality Management Systems, and Risk Management.
• Support staff career development and performance enhancement within the unit, ensuring alignment with departmental goals.

Person Specifications

• Bachelor’s Degree in Public Relations, Communication, Journalism, Marketing, or Digital Communication from a recognized University.
• Master’s degree in Public Relations, Communication, Journalism, Marketing, or Digital Communication from a recognized University is an added advantage
• Membership with CIPR, MSK, CIM, PRSK, KIM or related professional body
• Leadership Course lasting not less than four (4) weeks from a recognized institution is an added advantage.
• Cumulative service period of five (5) years relevant work experience, two (2) of which should have been in first level management position or comparable position.

 Key Competencies

• Demonstrated managerial and administrative competence as reflected in work performance and results
• Strong Managerial skills.
• Good interpersonal and relationship-building skills.
• Creative ability to supervise communication strategies.
• Able to work across departments and organisations in a collaborative manner.